Install Manager - Residential Remodeling, Onsite Customer Service and Project Management

Uhe Install ManagerA UHE Install Manager provides frontline customer service and management of dozens of residential renovation projects on a weekly basis with the backing of a collaborative and supportive administrative team.About You:Driven / Operates With UrgencyCustomer FocusedOrganized / Thrives on Problem SolvingPast Success In A Fast-Paced, Mobile EnvironmentWhat Success In This Role Looks Like:After 3 weeks of full time paid training, be tested and ready to supervise professional installations on customer's homes and satisfy customer concernsWithin three months, have 1 to 3 job sites active each day across a regional radius with project lifespans averaging 1 to 14 daysMaintain a Customer Satisfaction Rating of 8.5/10.0 or higherSupervise the production of $1.5M to $2.5M in Residential Home Improvement Projects over the course of your first yearWork with company leadership to add value in the business development of the regionSpecific Skills, Traits, Competencies:Experience being responsible for or managing people and activities occurring at different geographic locationsCustomer Experience and ServiceSelf-OrganizedMotivated by the opportunity to engage in active problem solvingAbility to flourish independently with a desire to feel part of a teamEnjoy spending your days behind the wheel with a clean driving recordCommunication skills in person & on the phoneSound judgementResilience & Positive AttitudeEnjoy learningThe right applicant for this position may has some experience in carpentry and residential construction but we welcome candidates with success in other multi-faceted roles overseeing multiple teams - Hospitality / Restaurant General Managers / Event Managers / Project Management in other fields etc.Responsibilities:Ensure projects are completed to customer satisfaction, on time, and on budgetMaintain daily records and schedules, effectively operating as the bridge between field and officeOperate independently to execute scopes and projects, leveraging the resource of the team when neededIndependently schedule and manage your time daily to meet with each active customer & crew, prepare for upcoming jobs, and execute in the moment problem solvingProcess payment approvals for labor & materials within UHE systemsAdhere to local regulations including maintenance of building permit per job & safety expectationsGuide customers through required decisions involving scope adjustments mid-projectSupport the operations of regional expansion initiatives and strategiesAttend ongoing Continuing Education programs – Always Be Learning & Improving!Core Values:Be Positive, Energetic & Fun Tell The Truth & Keep Your Word Creatively Find Solutions Know Your Stuff (Always Learning & Improving) Act With Urgency To Meet Customer NeedsThis Management Career Opportunity includes:Company Vehicle & Gas CardCompany PhoneGenerous Performance Based BonusesRecognition, awards, and tripsA full suite of benefitsA matching retirement programTraining and mentoringAbility to see real, tangible results from your efforts and be rewarded on those successesUHE provides training on the technical aspects of the role for an individual with the desire to learn and the right set of people skills; someone who can not just survive, but thrive off of embracing and overcoming people based challenges on an ongoing basis!Check out what it's like to be a part of the team here! UHE Employee PerspectiveExperience:Customer serviceDriver's License (Required)Small Team ManagementResidential Construction / Remodeling / Carpentry: 2+ years (Preferred)Work Location: On the road with periodic office visits