Medical Assistant
Conducts pre-admission assessments. Completes admission pre-certification as needed.
Interviews client, family members and/or collateral sources to assure intake criteria are met. Reviews prospective admissions against approved admission criteria, policies, and procedures.
Generates, guides, and leads independent discussions with referral sources for client support, conflict resolution and business development with other treatment and healthcare professionals,
Responds and reacts to the needs of referred clients.
Assesses family needs for mediation, sober escort and intervention and determines which professional resources are most appropriate to contact based on information gathered.
Decides which Interventionist and facility to recommend, the dates, and the travel.
Works closely with other department as well as external parties to ensure the timely admission of clients.
Documents daily all activities, contacts, appointments, and events in the designated Customer Relationship Management system. Maintains all the documentation involved with the admissions process.
Completes insurance verifications for all clients per CBO guidelines on all private insurance admissions.
Screens calls from referrals and sets up transportation for admission.
Maintains a waiting list for admissions and stays in contact with potential candidates to facilitate admissions.
Greets and assists clients, visitors and staff at the front office.
Oversees the traffic flow and incidents in the lobby area.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
Employee discount
Flexible schedule
Paid time off
Work Location: In person