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Benefits Specialist
Philadelphia, PAMarch 31st, 2026
Benefits SpecialistConsider joining Community Integrated Services, the region's leading supported employment provider, as we empower people with disabilities through individualized employment opportunities. Through creativity, flexibility, and community collaboration, CIS provides individualized, person-centered support and training to help individuals with disabilities attain their employment goals.
This is a direct support position, aimed to assist the people we support with understanding the impact of work on their public benefits including SSA, Medicare, Medicaid, and any additional benefits received. The goal is to provide participants with information allowing them to make an informed decision regarding the amount of work and earnings preferred.
Primary duties of this position are as follows:
Complete the training and certification process to become a Certified Benefits Counselor.
Manage a caseload of participants and provide benefits counseling services.
Assist caseload with concerns and questions related to their public benefits received.
Assist participants with understanding the need for benefits counseling
Follow protocols regarding funding and how supports are provided
Skills required:
Great communication, both written and verbal
Detail oriented and strong organizational skills
Problem solving and critical thinking
Ability to analyze public benefits policies
Training will be through one of these two entities:
https://vcu-ntdc.org/training/initial/certification.cfm
https://www.ytionline.org
Qualifications
Bachelor's Degree preferred (four year college or technical school).
1 plus years of experience in Education, Social Services or Business preferred.
Ability to effectively use Microsoft Office products, specifically Outlook, Excel and Word.
Possess valid driver's license and automobile insurance.
Must have access to an automobile and internet access at home.
Must be able to pass all required background checks.
Community Integrated Services (CIS) is an equal opportunity employer. CIS does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender identity, marital status, physical or mental disability, military status or unfavorable discharge from military service. Applicants with disabilities may contact Community Integrated Services human resource team members via telephone, fax, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact Human Resources by email at hrteam@cisworks.org, by phone at 215-238-7411 in PA or 302-376-8259 in DE or by fax 215-238-7423 in PA or 302-491-4970 in DE.
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