Underwriting Support Specialist

Armed Forces Mutual is looking for a team oriented, well organized, personable individual to support life insurance underwriting and policy issue functions. A successful candidate must have a demonstrated ability to handle a high volume of work with attention to detail and accuracy. The position involves considerable written correspondence, therefore strong communication skills are a must. Primary Duties: Contact life insurance applicants to initiate requirement requests as dictated by the Underwriters, and follow up on outstanding application requirements: IDs, medical exams, medical reports, etc. Research and follow-up on aging/pending requests. Understand and be able to clearly and completely explain the application process, need for further requirements, and circumstances of approval. Be subject matter expert for the coordination of Paramed physicals, including ordering, collecting, problem resolution, communication with vendor and review of completed exams and lab work. Assist in medical review of incoming applications, check files for completeness, and collect missing information. Correspond with members via phone, email, and letter regarding their approval in a substandard premium category and work with them to make any changes requested to place insurance. Support general department duties such as filing, phone calls, etc. Other duties as assigned. Skills/Experience: Strong organizational skills Excellent verbal and written communication skills Comfortable speaking about medical issues with affected applicants Multi-task orientation and attention to detail, with ability to shift priorities Ability to work independently on assigned tasks and to accept direction on given assignments Ability to work within a team Ability to exercise initiative, decision making, and judgement Insurance industry experience (Sales, Underwriting, Claims, Customer Service ) highly preferred, with general knowledge of New Business functions Existing LOMA designations (ALMI, FLMI), or ability to complete FLMI designation courses within two years of hire