Job Posting Dispatcher

Dispatcher PositionF.H. Furr is seeking a skilled and organized Dispatcher to play a pivotal role in ensuring our field technicians are dispatched efficiently and effectively. As a vital part of our team, you will be responsible for coordinating schedules, prioritizing calls, and providing exceptional customer service.Responsibilities:Efficiently schedule and dispatch field technicians for service calls and projectsPrioritize service requests based on urgency and locationCommunicate effectively with customers to confirm appointments and provide updatesCoordinate with the team to allocate resources for emergency callsMonitor field technicians' progress and adjust schedules as neededMaintain accurate records of service calls and technician activitiesQualifications:Proven experience in a dispatching or scheduling roleStrong organizational and multitasking skillsExcellent communication and customer service abilitiesFamiliarity with scheduling software or dispatching systems (experience with ServiceTitan is a plus)Ability to work in a fast-paced, deadline-driven environmentDetail-oriented and able to accurately record and relay informationAvailable Schedules:Thursday - Sunday, 7am-6pmFriday - Monday, 7am-6pmSaturday - Tuesday, 7am-6pmBenefits:Company-paid Medical, Dental, and Vision Insurance401(K) PlanCompany-paid Long-Term Disability and Life Insurance policiesShort-term disability and voluntary life insurance optionsGenerous PTO and Holiday PlanOpportunities for professional development and advancementPosted Min Pay Rate:USD $20.00/Hr.Posted Max Pay Rate:USD $23.00/Hr.