Food + Beverage Manager

FOOD + BEVERAGE MANAGERReports to the Director of Food + Beverage Operations: position is exemptWHO WE AREHotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve. Hewing Hotel is in Minneapolis' vibrant North Loop neighborhood, more commonly known as the Warehouse District, joining cultural stalwarts Traffic Zone Center for Visual Arts and Target Field, home to baseball's Minnesota Twins. With easy access to all interstates as well as Minneapolis' Metro Transit Blue Line and Northstar Commuter Rail, The Hewing sits at the literal crossroads of the Twin Cities. While Minneapolis presents a plethora of hospitality options, none tap into the local culture to create importance and significance beyond the business traveler. The Hewing occupies the historic Jackson Building, originally built in 1897, at the gateway to the Warehouse District, immediately tying it to local culture like no other competitor. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets. WHO YOU AREYou are excited and passionate about being a leader of the three-ring circus that is Food + Beverage. You pride yourself in controlling chaos and are adept at making each guest in the restaurant or bar feel like they are the only person in the room. While your mission is to provide an unmatched experience for your guests; you value the work and feedback of your associates as well. You enjoy and excel in the fast-paced and often high-pressure environment to execute what is needed in exceeding our guests' expectations and demonstrating the Aparium difference. You are attentive, courteous, efficient, and motivate others by inspiring confidence, respect, enthusiasm, and collaboration. You are highly organized and can work in an often unpredictable environment to meet deadlines, all while maintaining a positive and professional demeanor. THE ROLEThe Food + Beverage Manager reports directly to the Rooftop General Manager. It is critical the person in this position is tactical and strategic; if you only prefer to "see the forest" and not "plant the trees," then this is not a role for you. All leaders of Aparium are required to get their hands dirty to unearth existing needs and personally ensure what needs to be fixed is taken care of. We are a young company that is in hyper-growth, so having the ability to be a soldier is as critical as being a general. The Food + Beverage Manager will assist in leading the F+B team to execute the designated service periods in both the Lounge and Rooftop Bar outlets. The Food + Beverage Manager wears many different hats throughout the day -- leading by example while spending much of the day engaging with their associates and guests before, during, and after services. This Manager will also play a highly active role in curating our cocktail menu and creating a unique beverage experience for our guests. We encourage our leaders to inspire and challenge each other to be their best. A large degree of self-motivation is needed to drive the department, while collaborating with the Culinary team to execute the restaurant concept at a high level. As a leader within Aparium Hotel Group, the Food + Beverage Supervisor will work with a phenomenal group of peers who will insist that they are collaborative, humble, experienced, and open-minded - no egos are allowed. The Food + Beverage Manager will maintain and execute the standards of service for the outlets, assuring success for the guest experience. WHAT YOU WILL DOUphold and model the company's principles of People, Place and Character; and ensure your team also models our values to drive collaboration, intuition and translocal hospitalityActively participate in the recruitment, training, scheduling, supervising, coaching, and motivating of all Food + Beverage associates in order to create an environment that nurtures ideas and develops future talent for succession planning in the F+B program, effectively using corrective action to address root causes of issues, course-correcting any missed opportunitiesEnsure timely set-up of the outlet(s) and adhere to F+B standards and guest requests through active communication with the F+B departmentBe responsible for maintaining a strong guest and VIP relationship and ensuring all requests are communicated to staffReview all reservations and cover count reports to determine appropriate staffing levels and station assignmentsWork with the F+B and Culinary teams to effectively communicate all requestsManage inventory, control breakage/loss reduction of china, glass and silver related to restaurant servicesAssists in other F+B departments as neededMaintain regular communication with the F+B Management to provide updates, discuss plans, communicate needs, and align on priorities, understanding that flexibility with your responsibilities is paramount to support a successful operation HOW YOU WILL LEADOffer direct support for your team through coaching, counseling, gentle correction, and constructive feedbackCollaborate effectively with all hotel departments including Sales, Culinary, Food + Beverage, and Hotel Operations to provide an exemplary guest experienceBe respectful in your daily interactions with your managers, direct reports, and peers, exemplifying the utmost level of professionalism and being a pillar within your communityBecome a subject matter expert in restaurant service, as well as understanding the history of the cuisine most closely related to the hotel food + beverage concept(s), effectively guiding others in their personal search with a gentle hand, never admonishing their lack of knowledgeDemonstrate business acumen by ensuring that initiatives align with operational goals and budgets; shows passion to further develop this skillset WHAT YOU WILL NEEDPassion for the People, Place, and Culture of our community, love of restaurants, and guest service are also requiredMinimum of (3) three years experience in a leadership role within Food + BeverageMust be proficient in Word, Excel, and other applicable computer systemsExpert-level knowledge, or ability to obtain, in reservations systems such as Opentable and Tock as well as POS systems such as Micros, Silverware, and LightspeedExpert-level knowledge, or ability to obtain, in reporting and inventory management tools such as Avero, Beverager, and AccubarThorough understanding of excellent service, labor control, maintenance, merchandising, and accountingAbility to obtain and/or maintain Alcohol Awareness certification (TiPS) and Food Handlers Certification (ServSafe) Thorough understanding of all food + beverage items offered, including ingredients, methods of preparation, and proper service.Advanced knowledge of wines and spiritsDue to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel, which may include some days, nights, weekends and holidaysFluency in English both verbally and writtenAbility to stand and walk for extended periods of time; push, pull, lift up to 50 lbsMust be able to work occasionally in extreme temperatures like freezers (-10* F) and kitchens (+110* F), possibly for one hour or more WHAT'S IN IT FOR YOU$60,000 - $62,000 annual salaryPerformance Based Incentive PlanPaid Vacation, Sick Time and HolidaysMedical, Dental, Vision, and Pet InsuranceEmployer Paid Basic Life and AD&DDiscounted pet insurance available through ASPCA401(k) Retirement Plan with employer matchPaid time off to volunteer for the causes you care about in your communityStrong sense of belonging through diversity, equity, and inclusionGreatly discounted room rates for Aparium properties for you and your out-of-town guests mglAs an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer. MGLPay Range: $60,000 - $62,000 per year