Sales Consultant

Position Title: Sales Consultant Job Code: Department: Sales Department #: Reports To: General Sales Manager FLSA Status: Non-Exempt Dartmouth Nissan is in seeking Motivated Sales Consultants to join our outstanding sales team. Experience preferred but will train the right candidate. Earning potential $80,000 plus a year Dartmouth Nissan is a division of Ed Kardon's 24 Auto Group. With dealerships in Brockton, Mansfield, Easton, Somerset, Dartmouth, East Providence, Plymouth and Westborough, we are well-positioned to meet the transportation needs of our current and future owners. Qualifications Self-motivated Incredible Customer service experience Fantastic communication skills Professional, well-groomed personal appearance Clean driving record and valid driver's license Automotive and sales experience helpful (not required) Willing to submit to a pre-employment screening and background check What We Offer Medical, Dental, Vision, Life, Disability insurance options 401K Plan Vacation and Sick time Growth Opportunities Paid Training Discounts on products and services POSITION SUMMARY The Sales Consultant is directly responsible for selling new and used vehicles at the dealership in a professional manner that is consistent with Route 24 Auto Group’s core philosophies, principles, and values. The gross profit, volume and customer satisfaction standard will be set by management. PRINCIPAL DUTIES AND RESPONSIBILITIES: Use the Sales process 100% of the time. Develop and maintain productive working relationships with all employees and commit to having a positive attitude as well as encouraging the same with co-workers. Always provide accurate information to your customers and managers. Always provide your customer with all of the information they need to make an informed buying decision. Present a multi-payment worksheet for to every customer. Ensure every customer is loaded into SYSTEM with 2 phone numbers and an email address with appropriate sourcing Commit to every customer talking to a manager before they leave the dealership while in process of working a deal and make certain every customer gets an exit T/O after they purchase as well. Manage the entire delivery process of the vehicle Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction. Work with the general sales manager to maintain a prospect development and follow up system. Log every showroom, phone, and Internet lead into the CRM. Meet with your Manager to assist you in establishing personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals. Have a reasonable knowledge of the main competitive models and the differences and advantages of our brand. Maintain Customer Satisfaction Index at or above the regional average (2 consecutive months below average can lead to dismissal). Attend all required training seminars and company meetings Complete all test drives via the stores designated test drive route Complete and maintain all manufacturer product certification requirements Complete all 3rd party training certifications per the dealerships requirements.