Genesys Cloud CX Developer

Requirement DescriptionJob Title/Designation: Genesys Cloud DeveloperLocation: Hartford, CT, Springfield, MA or Boston, MA Job details:Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions.Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security.Works closely with business and technical teams to deliver scalable, reliable, and compliant cloud contact center platforms. Key Skills:Genesys Cloud CX, Architect flows, APIs & integrations, SIP/VoIP, omnichannel routing, WEM (WFM/QM), cloud security.