Customer Support Representative

Our Customer Support representatives are known for dreaming big, working hard, and creating the most memorable experiences for our customers. People are at the heart of what we do. Our dynamic and inclusive team environment sets us apart from everyone else. If you are looking for a company to call home (not just any old job) look no further.As a Customer Support Representative, You will:Enroll new clients through in-person communication and sales presentationsDrive customer loyalty and customer engagementResolve conflicts and listen to consumers without interruptingDetermine the root cause of customer concern using problem-solving skills to recommend effective solutionsMaintain lasting relationships with new and existing customers by building a sense of comfort and trustUpsell products to consumers to drive revenue and increase sales profitabilityCommunicate customer impact trends and concepts for improvement to sales account managersWe look for Customer Support individuals who can:Operate efficiently and productively, both independently and as a teamRecognize and resolve dilemmas in a timely mannerThrive in a competitive team environmentHave impeccable attention to detail and suburb follow-through skillsAdapt to a variety of different people and personalities on a daily basisWe prefer:A high school degree or GEDExperience in customer service, retail, sales, or servingA flexible schedulePowered by JazzHR4K53FF5aek