Global Manager, Clinical Applications

Global Manager, Clinical ApplicationsLocation:Remote - Based in Montreal or US East CoastLead. Empower. Impact the patient outcome.Jubilant Radiopharma is seeking an experienced and people-focusedGlobal Manager, Clinical Applicationsto lead a high-performing team supporting our advanced radiopharmaceutical technologies, including theRUBY-FILL elution system. This influential leadership role offers the opportunity to shape global clinical application strategies, enhance customer satisfaction, and drive operational excellence across diverse markets.Key Responsibilities:Lead and inspirea global team of Clinical Application Specialists, fostering a culture of trust, accountability, and continuous learning.Provide coaching, mentorship, and career development opportunities to team members, ensuring high engagement and professional growth.Set clear goals and performance expectations, conduct regular feedback sessions, and support team members in achieving their full potential.Oversee all aspects of clinical application support for theRUBY-FILL elution system, including post-installation optimization, troubleshooting, and customer training.Develop and maintain training materials, user guides, and onboarding programs to ensure consistent global standards.Collaborate cross-functionally with Engineering, Quality, Field Service, and Commercial teams to resolve system issues and implement CAPA processes.Maintain and enhance databases for customer feedback, support activities, and service outcomes to drive continuous improvement.Ensure compliance with applicable standards and regulations, including ISO13485, ISO9001, and Good Documentation Practices.Participate in product development discussions, providing clinical insights to improve usability and performance.Support global operations with flexibility, including on-call availability and international travel.Manage budgets and resources effectively, aligning with company financial goals.Perform additional duties as assigned by management.Qualifications:Bachelor's degree in Life Sciences (BSc required)Minimum 7 years of experience in clinical applications within a regulated industryProven leadership in managing and developing cross-functional teamsStrong communication, coaching, and interpersonal skillsExperience with CRM systems (SAP/Oracle), Windows OS, and custom softwareFluency in English; French or Spanish is an assetValid Canadian or US passport for international travelJoin Jubilant Radiopharma and lead a team that's transforming clinical support in nuclear medicine.