Front Desk Receptionist - Must Be Bilingual (Spanish)

GLP Attorneys is the largest personal injury law firm headquartered in Washington State and serving the greater Pacific Northwest. With over 150 employees across 10 geographic locations, we offer our team members the tools and resources, workplace flexibility, total rewards, and opportunities for growth and development they need to be successful, both professionally and personally. Our firm is recognized by our clients and colleagues as a highly professional, ethical, and , handling serious and significant cases involving automobile collisions, motorcycle and bicycle incidents, nursing home neglect and abuse, trucking cases, wrongful death, defective product liability, premise liability, trip and falls, construction site accidents and maritime injuries. We have earned the highest level of public respect and confidence and are proud to support the diverse communities in the Pacific Northwest through employee-led programs and events. Our attorneys and staff genuinely enjoy the practice of law, and are passionate about providing skillful advocacy for our clients. We thrive on collaboration and communication. At GLP Attorneys, we believe in creating a diverse, equitable, and inclusive place to work. We are dedicated to fostering an environment where all people, including individuals of diverse race, color, ethnicity, gender, sexual orientation, gender identity and expression, religion, nationality, age, and people with disabilities can succeed. We achieve this by recruiting staff from diverse backgrounds, providing diversity-related education to our employees, and supporting activities that strengthen our communities and broaden our minds. We believe strongly in overcoming challenges and devising strategies that achieve results with integrity, excellence, creativity, and civility while providing a compassionate and comforting environment for our clients and employees alike. At the firm, we value open and candid communication about all things work-related. We believe in transparency, which is achieved through our All-Firm Meetings, regular communication from leadership, and fostering a trusting environment. All employees are encouraged to get involved and contribute to our collaborative culture. We ask that all our employees choose to bring their very best to work each day. We live by our Core Values: Commitment, Creativity, Compassion and Collaboration. These core values drive our internal and external behaviors, and our approach to serving each other and our clients. Candidates who resonate with these values are encouraged to apply! Requirements GLP Attorneys, P.S., Inc. seeks a bilingual (must speak English and Spanish) Front Desk Coordinator to support our North Washington Region. This is an in-office position with the physical location being Burlington. The Front Desk Coordinator plays a crucial role in ensuring the seamless operation of our North Washington region by handling clerical, recordkeeping, and customer service responsibilities. Acting as a key point of contact, they provide information and serve as the primary resource for employees, clients, guests, vendors, and visitors. The position is based in our Burlington office, with working hours from 8:00 AM to 5:00 PM, Monday to Friday. In this role, you will: Assist by translating both calls and in-person communications for Spanish-speaking clients Welcome and assist clients, visitors, and vendors Perform general office duties, including maintaining and organizing conference rooms, restrooms, guest and main fridge, kitchen(s), and lobby to ensure they are well-stocked and orderly Schedule appointments and referrals Respond to phone calls and emails Carry out data entry and filing tasks Receive, organize, and review mail and all incoming correspondence Assist with office events and programs Handle additional duties as assigned, which may include managing client account balances, scanning and closing files, and other administrative tasks supporting our legal teams Occasional travel to other office locations in the region, such as Bellingham and/or Marysville, may be required Qualified candidates should possess: Exceptional customer service skills, including effective communication with clients, health care providers, and insurance companies, and a positive "can do" attitude Excellent verbal and written communication abilities, with a strong collaborative work ethic Understanding of the confidential nature of the work and the ability to maintain professionalism at all times Typing proficiency of at least 50 words per minute Capability to proofread legal documents Proficiency in the Microsoft Office suite Basic understanding of office equipment Familiarity with clerical procedures and systems, such as recordkeeping and filing Ability to work independently, identify and solve problems, and demonstrate strong organizational skills, including the ability to prioritize work amid competing responsibilities Education and Experience: High school diploma or GED required Prior clerical experience preferred Must be bilingual (English and Spanish speaking) Thank you for your interest in a career with GLP Attorneys! Please include a cover letter and your salary requirements with your resume. GLP Attorneys determines the compensation for positions using local, national, and industry-specific data. We evaluate external equity and the cost of labor/prevailing wages in the relative marketplace for jobs directly comparable to jobs within our firm. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Compensation will be based on the applicant's location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay. The base pay range for this position is $21.00 - $23.00/hour. GLP Attorneys proudly offers a competitive total rewards package. In addition to the base rate, the firm provides employees with vision, dental, medical/rx insurance (with the option to open a health savings account), life insurance, a firm-sponsored employee assistance program, and a 401(k)-retirement plan with a discretionary safe harbor and profit-sharing feature. GLP Attorneys sponsors 100% of the employee premium for those enrolled on the HSA preferred medical plan ($3k deductible), 75% for the base plan ($1k deductible), and 75% for the buy-up plan ($750 deductible). The firm sponsors 25% of all medical dependent coverage. GLP Attorneys sponsors 75% of the employee premium for those enrolled on the vision plan and 25% for those enrolled on a dental plan. Employees are responsible for the premiums for dependent coverage on the vision and dental plans. Additionally, GLP Attorneys offers employees ten vacation days a year to relax and refresh, a floating birthday holiday, eight paid holidays a year + a flexible holiday, firm-sponsored paid “bonus days”, opportunities to support the community through the firm’s GL“U”P giving program, luncheons and regional celebrations, a GLP Get Movin’ wellness program, the opportunity to participate in committees such as the Equity, Inclusion, and Belonging Committee, a monthly public transportation and parking subsidy, continued education/tuition reimbursement benefits, paid parental leave, anniversary bonuses, flexible and hybrid work schedules, and a collaborative, supportive and team-driven environment. GLP Attorneys is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Job Type: Full-time Pay: $21.00 - $23.00 per hour Expected hours: 40 per week Work Location: In person