Receptionist / Administrative Coordinator

First Impressions Coordinator Western Asset Protection is a leading field marketing organization and professional brokerage firm headquartered in Phoenix, Arizona. They provide thousands of independent insurance professionals access to a portfolio of strong Medicare Supplement and Medicare Advantage products, proprietary software platforms, expert business strategies and acclaimed training nationwide. Their strategic partnerships with national health plans empower their team to better serve agents and improve distribution channels.The Front Office & Guest Experience Coordinator plays a key role in creating a welcoming, professional, and efficient office environment. This position serves as the first point of contact for guests, clients, and team members while supporting daily front office operations, administrative tasks, and office services. The role balances hospitality-driven guest experience with strong organizational and operational support to ensure smooth day-to-day office functionality.Primary Responsibilities:Greet and welcome guests and team members in a friendly, professional mannerCoordinate guest visits from arrival through departure, ensuring comfort and needs are metDeliver high-quality customer service and maintain a polished office imageAnswer, screen, and direct a high volume of phone calls professionallyBuild positive relationships with regular office guests and internal team membersMonitor daily meetings and ensure conference rooms are properly assigned and preparedReceive, sort, and distribute mail, packages, and deliveriesMaintain a clean, organized front office, meeting rooms, and common areasOpen and close the office as neededProvide general administrative support to leadershipManage office supplies, inventory, and product shelvesMaintain coffee, water, snack stations, and supply closetsCoordinate office vendors and service providersPerform light office errands as neededEnsure security of shredding containers and sensitive materialsPrint and prepare materials ensuring compliance approvalOperate and assist in maintaining printing equipmentSupport coordination of paper product pickups and distributionManage employee & partner life events acknowledgements (Teams messages, cards, flowers, gifts)Use Outlook, Teams, and Microsoft Office tools for coordinationManage multiple priorities in a fast-paced environmentAssist with special projects and additional duties as assignedAssist with the planning, coordination, and execution of internal meetings, trainings, celebrations and company events.Coordinate event logistics such as room setup, catering, supplies, signage, and materials.Ability to drive large van with event suppliesPrimary Skills & Requirements:High School Diploma or equivalent required2+ years of front office, guest services, or administrative experience preferredStrong communication and customer service skillsProfessional demeanor with a positive attitudeStrong organizational and multitasking abilitiesDependable, detail-oriented, and service-focusedProficiency with Microsoft Office and office equipmentAbility to lift up to 40 lbs. as neededReliable transportation requiredBenefits Available:Medical/Dental/Vision Insurance401(k) Retirement PlanPaid HolidaysPTOCommunity Service PTOFSA/HSALife InsuranceShort-Term and Long-Term DisabilityThe general pay scale for this open position is $18 - $21 per hour. Pay for a selected candidate will be determined within the pay scale based on one or more of the following factors: candidate's experience, skill set, education level, and/or location.Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide.Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.