Treatment Coordinator / Translator
Job Title: Treatment Coordinator/Translator (English, Cantonese, and Mandarin)
Location: Bridgeport
Employment Type: Full Time
Job Description: We are seeking a dedicated and bilingual Treatment Coordinator/Translator to join our team at Bridgeport. The ideal candidate will be fluent in English, Cantonese, and Mandarin, and will be responsible for facilitating communication between staff and patients, as well as managing various administrative tasks.
Key Responsibilities:
Translate between English, Cantonese, and Mandarin for staff and patients
Greet patients upon arrival at the dentist's office
Schedule and confirm appointments via phone or email
Maintain patient accounts and records
Submit patient claims to insurance companies
Assist patients with filling out required intake and medical forms
Inform patients of payment options and perform basic accounting tasks, including taking payments and balancing at the end of the day
Update patient insurance information
Sort and organize incoming and outgoing emails and mail
Ensure the reception area is maintained and professional in appearance
Fill schedules
Work Schedule:
Monday - Thursday: 10:00 AM - 6:00 PM
Friday: Off
Saturday: 9:00 AM - 2:00 PM (twice a month)
Qualifications:
Must be fluent in English, Cantonese, and Mandarin
Strong organizational and communication skills
Ability to perform basic accounting tasks
Experience in a dental office setting is preferred but not required
If you are a motivated individual with a passion for helping others and the ability to communicate effectively in multiple languages, we encourage you to apply.