Senior Services Program Worker - Extra-Help Senior Services Program Worker

JOB This recruitment is being established to obtain a current eligible list for both full time and Extra-Help vacancies. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Extra-Help pay is $18.40 per hour. Duties may include, but are not limited to, the following: Develops public information and education materials.Compiles reports requiring data collection and the use of basic statistics.Assists or conducts public information workshops and seminars, outreach, and education activities.Schedules and performs program counseling and advocacy, and works closely with senior legal services and other senior citizens' programs to ensure program services.Investigates complaints and provides resolution for senior citizens in skilled nursing and residential facilities in Merced County.Conducts facility visits to ensure compliance with regulations and patient/resident rights.Counsels' clients and performs all follow up required to solve the client case.Maintains client files, detects irregularities, advises clients on rights, and evaluates file for fraud, abuse and misrepresentation.Develops and uses computerized recordkeeping systems, develops case correspondence, and attends training courses and sessions.Recruits volunteers, provides training materials, assists with training volunteers, and evaluates their performance on each case to insure accuracy and ability to meet state standards.Maintains confidential files regarding client information and complaints received.Reviews work priorities, ensures outreach services are provided throughout the county.Schedules home or facility visits, refers clients to proper agencies and provides input for program plans and reports.Assists in special projects or programs.Identifies problems and may take corrective action. EXAMPLE OF DUTIES Experience: Two (2) or more years' experience working directly with volunteers, seniors and/or community groups. Completion of thirty (30) college semester units in social welfare, social/human services, gerontology, sociology, or other social or behavioral science may substitute for one (1) year of experience.Education: Equivalent to high school graduation.Licenses/Certification: Registration with the State as a HICAP Counselor within six months of hire for incumbents performing HICAP functions.Certification with the State Office of the Long-Term Care Ombudsman within six months of hire or promotion for incumbents performing Ombudsman functions.Possess a valid California driver's license at time of appointment and maintain.SOME POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO CRIMINAL HISTORY BACKGROUND CHECKS PURSUANT TO THE HUMAN RESOURCES RULES AND REGULATIONS, SECTION 2, B