Office/HR Coordinator

Position ProfileJob Title: HR / Office CoordinatorDepartment: Operations / Human ResourcesReports To: Program Manager / Corporate HRFLSA Status: Non-ExemptPosition Type: Full-TimeLocation: Muncie, IN (On-site)General DescriptionThe HR / Office Coordinator serves as the operational hub of the facility—managing front-office flow while supporting critical HR functions. As the first point of contact, this role directly shapes the patient and employee experience.This position ensures that daily operations run efficiently, onboarding is executed with precision, and all processes align with company standards, regulatory requirements, and Joint Commission expectations.Essential Duties & ResponsibilitiesOffice CoordinationServe as the first point of contact, creating a professional, trauma-informed, and welcoming environmentCoordinate conference rooms, meetings, and facility logisticsManage office supplies, equipment, and vendor relationshipsSupport internal communications, reporting, and team updatesDrive service excellence and contribute to patient and employee retentionHR CoordinationCoordinate onboarding logistics and ensure a seamless Day 1 experienceTrack and verify completion of all pre-employment requirements (background checks, drug screens, I-9, etc.)Maintain accurate and compliant personnel files within HRIS systemsPrepare orientation materials and coordinate system accessTrack required trainings, certifications, and licensure renewalsSupport Joint Commission readiness and documentation complianceServe as a first point of contact for HR-related questions and escalate as appropriatePartner closely with Corporate HR to ensure alignment and execution of processesQualificationsMinimum QualificationsHigh school diploma or equivalent2+ years of administrative, front desk, or coordination experience (healthcare strongly preferred)Strong organizational and multitasking ability in a fast-paced environmentExcellent communication and customer service skillsAbility to maintain confidentiality and handle sensitive informationProficiency in Microsoft Office SuiteCPR/First Aid certification (or ability to obtain within 30 days)Preferred QualificationsAssociate’s or Bachelor’s degree in Business Administration or related fieldExperience supporting HR functions (onboarding, personnel files, compliance)Familiarity with HRIS systems (e.g., BambooHR, ADP)Knowledge of HIPAA and healthcare regulatory standardsKey CompetenciesCustomer Service & Patient ExperienceOrganization & Attention to DetailCommunication & Professional JudgmentTime Management & PrioritizationProblem Solving & AdaptabilityAccountability & OwnershipTeam CollaborationWork EnvironmentOn-site role within a behavioral health treatment facilityHigh interaction with patients, families, and staffFast-paced, dynamic environment requiring flexibilityOccasional evenings or weekends as neededEmployee BenefitsMedical, Dental, and Vision InsuranceGenerous Paid Time Off (PTO) and HolidaysProfessional Development SupportEqual Employment Opportunity & Reasonable AccommodationsThe organization provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.The organization provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require accommodation to perform the essential functions of this position, please notify your supervisor or Human Resources. Requests will be evaluated on a case-by-case basis to ensure equal employment opportunities.ARS also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.