Regional Manager

DescriptionPosition: Security Regional Manager (Illinois)Location: Springfield, ILSchedule: Open AvailabilityStatus: Full-TimeCompensation: $58,000/yrWho Is Silver StarSilver Star Protection Group, established in 2014, is a security firm headquartered in Rolling Meadows, Illinois. We offer a comprehensive suite of services, including physical security, security system integration, consultation, and secure transport. We cater to various industries such as cannabis, commercial real estate, construction, data centers, and more. Our leadership team comprises professionals with backgrounds in law enforcement, military, and business sectors. Silver Star Protection Group is dedicated to delivering customized security solutions to meet diverse client needs.OverviewWe are searching for a Security Regional Manager to add to our team that will manage our accounts in the Southern Region of Illinois. You will work closely with the rest of our operations team to ensure our clients are receiving outstanding service from our armed officers.Key ResponsibilitiesManage subordinate staff at Silver Star Protections Group client locations.Manage client relationships.Prepare, manage and oversee a daily/weekly and monthly schedule for subordinates.Prepares and implements security plans (post orders) at client locations.Ensure existing staff completes mandatory continuing education.Ensures subordinate staff keeps all licensing and certifications up to date.Cultivates and develops new business opportunities and relationships.Conducts randomized inspections of officers at client locations.Maintains equipment and uniform inventory.Ensure the client site is provided with high-quality security services and build and maintain effective relationships with both client and employeesDrive the organization’s culture, processes, practices, and systemsHandle any escalated security issues or emergency situationsCompile and prepare reports and documents pertaining to personnel activities, account trends, and other topicsResponsible for tracking and effective utilization of company equipment in the field including technology, vehicles, etc.Stays current on federal, state, and local guidelines relative to our servicesAdminister the job evaluation programDevelop and maintain effective employee, employer relationsDevelop talent acquisition solutions to meet client demands for security solutions. Recruit for vacant security officer positions throughout the companyStay informed on human resources developments, employment laws and regulations and policy implications to companyManage all overtime, develop solutions to minimize overtimeDevelop a network of potential future hires (e.g. past applicants and referred candidates)Ensure compliance with HR rules and regulationsManage and resolve HR related issues as assignedUtilize analytics to conducts research, approve, and make further recommendations for appropriate learning management systems and databasesTrain new and existing staffCultivates and develops new business opportunities and relationshipsRepresents Silver Star at meeting and conferencesMaintain employee files in a manner consistent with state lawsOther duties as assignedRequirementsRequirementsValid PERC, FOID, Unarmed Basic Security Training certification, and Original Firearms Training certification (230#).Must have high school diploma/GED. Associates or Bachelor's degree preferredMust be able to able to obtain any necessary firearm and security licenses after hireAbility to be on call at all times to resolve client site issues and scheduling conflictsMust be at least 21+ years or olderBe able to fluently write, speak, and read EnglishAn expert in security operations and understands all laws and regulations for armed officers in IllinoisMust have supervisory experienceMust have a valid State of Illinois Driver’s LicenseBe able to successfully complete a background check and reference checkBenefits Medical, Dental, Vision, Life – 90 Days Paid Time Off (PTO) – 90 Days Weekly pay on Fridays Referral bonusWork AuthorizationMust have legal authorization to work in the United States.Silver Star Protection Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.