Shift Lead
Jersey Mike's offers a fun, fast-paced work environment. We are an authentic New Jersey Sub shop since 1956! We craft A Sub Above experience for everyone who walks into our shop. We slice our meat and cheese fresh to order, we bake our bread fresh every day, and we care about creating the perfect sub sandwich! We love our subs, we love our customers, and we love crafting a wonderful experience with delicious, fresh food and we want you to be a part of it! We thrive to be A SUB ABOVE in every aspect.
Jersey Mike's Subs is looking to build a strong team of warm and friendly crew members while offering a happy and pleasant experience to customers by creating the perfect sub with a smile. If you are an enthusiastic, outgoing, detail oriented person, then this job is for you!
Duties:
The primary responsibilities of a Jersey Mike’s Shift Lead are commitment to our company goals:
Preparing food that meets Jersey Mike’s specifications and high quality standards
Service that is noticeably cleaner than other restaurants
Helping to lead operational excellence and the guest experience
Running shifts
Prep/Identification of needs
Training, coaching and providing performance feedback to motivate and improve all employees
Responding positively and quickly to customer concerns and correct problems before they affect the brand
Helping to control cost of sales through inventory management, tracking, effective ordering and control of waste and loss each shift
Strong commitment to company goals
Quality of service
Customer satisfaction
Team building/player
Qualifications/Requirement:
Must be able to work rotating day (7a-3p) / evening shifts (3-10p) and weekends
Must be 18 years of age or older. High school diploma or GED preferred
Prefer 1 years of experience in a leadership position
Food Service experience preferred
Strong customer service skills
Team player
Honesty and integrity
Strong communication and interpersonal skills
Must be able to properly lift, pull and push up to 40lbs
Self-motivated, service-oriented, outgoing, and friendly
Ability to handle multiple tasks simultaneously
Must be able to work 35-40 hours per week including weekends and Holidays
Ability to stand for long periods of time
Excellent phone etiquette and customer service skills
Must have reliable transportation
Must be authorized to work in the US
Jersey Mike’s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.
Join our team as a Shift Lead and take the next step in your career!
Job Type: Full-time
Pay: $13.50 - $14.50 per hour
Benefits:
Flexible schedule
Paid time off
Paid training
License/Certification:
Food Handler Certification (Required)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Ability to Commute:
Manvel, TX 77578 (Required)
Work Location: In person