Waxahachie Service - Overnight Cross Functional Rep - Part-Time

ResponsibilitiesJob Summary: As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.Key Responsibilities & Essential Functions:Customer Service / Sales / Stocking:Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selectionUses suggestive selling techniques to meet customer needs and build department salesMay make regular product announcements to inform customersWorks a flexible schedule to accommodate shifts of different departmentsPerforms duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departmentsBuilds, stocks, and maintains displays and fixturesAssists with inventory control; loads, unloads, and moves productSlices, packages, labels, rotates, merchandises, culls, and prices productGains knowledge of multiple departments; applies understanding of processes / policiesComplies with Store and department SOPs, policies, and applicable lawsFor the Service cross functional team, works as a Checker when not performing Cross Functional dutiesFood Safety / Sanitation:Ensures compliance with departmental / Store SOPs for food safety and sanitationProperly operates and maintains all equipmentCleans / sanitizes sales floor, display cases, prep areas, and equipmentThe responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.Qualifications & Key Requirements:Work Experience:0+ years 6+ months of experience in H-E-B Store operations - RequiredKnowledge/Skills/Abilities:Knowledge of computer systems (Symbol, ACR, label machine) - RequiredCustomer service and interpersonal skills - RequiredVerbal / written communication and reading skills - RequiredAbility to adapt to performing a wide range of duties across multiple departments - RequiredAbility to work autonomously - RequiredEducation:HS Diploma or GED or equivalent - RequiredLicenses/Certifications: Completion of Company Orientation and Safety Training - RequiredPhysical Demands & Working Conditions:Function in a fast-paced, retail environment, requiring detailed and precise tasksWork with Customers, staying attentive to their needsWork flexible schedules to accommodate differing department shiftsPerform the following, based on your Department:Bakery:Constantly* reach at waist, graspFrequently stand, walk, reach at shoulder, bendOccasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abductionOccasionally be exposed to wet, cold, hot conditions, loud noiseDemonstrate the ability to lift 50 lbs, and manage in excess of 70 lbsDairy / Frozen / Grocery / Market:Constantly* reach at waist, graspFrequently stand, walkOccasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movementsOccasionally be exposed to wet, cold conditions, loud noiseDAIRY: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbsFROZEN: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbsGROCERY: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbsMARKET: Demonstrate the ability to lift 40 lbs, and manage in excess of 40 lbsDeli:Constantly* reach at waist, graspFrequently stand, walk, stoopOccasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movementsOccasionally be exposed to wet, cold, hot conditions, loud noiseDemonstrate the ability to lift 55 lbs, and manage in excess of 65 lbsCosmetics / Drugstore / General Merchandise:Constantly* reach at waist, graspFrequently stand, walkOccasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movementsOccasionally be exposed to wet conditions, loud noise, ambient temperaturesCOSMETICS: Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbsDRUGSTORE: Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbsGM: Demonstrate the ability to lift 50 lbs, and manage in excess of 45 lbsFloral:Constantly* reach at waist, graspFrequently stand, walkFrequently be exposed to cold conditionsOccasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movementsOccasionally be exposed to wet, cold, hot conditions, loud noiseDemonstrate the ability to lift 55 lbs, and manage in excess of 45 lbsGas Station:Constantly* sit, reach at waistFrequently graspOccasionally stand, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movementsDemonstrate the ability to lift 40 lbs, and manage in excess of 40 lbsProduce:Constantly* reach overhead, reach at shoulder, reach at waist, pivot, graspsFrequently walk, reach at knee, reach at floor, stoop, squat, twist, push / pull with arms, pinch, perform fine motor movementsOccasionally stand, bend, crouch, kneel, stair climbOccasionally be exposed to wet, cold, hot conditions, loud noiseDemonstrate the ability to lift 60 lbs, and manage in excess of 75 lbsSeafood:Constantly* reach at waistFrequently stand, walk, pivot, push / pull with arms, graspFrequently be exposed to wet and coldOccasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexionOccasionally be exposed to hot conditions, loud noise, ambient temperaturesDemonstrate the ability to lift 50 lbs, and manage in excess of 25 lbsService:Constantly* stand, walk, reach at waist, graspOccasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movementsOccasionally be exposed to cold, hot, loud noises, ambient temperatures, wet conditionsDemonstrate the ability to lift 50 lbs, and manage in excess of 30 lbsShelf Edge:Constantly* reach at waist, graspFrequently stand, walkOccasionally sit, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movementsOccasionally be exposed to cold, hot, loud noises, ambient temperatures, wet conditionsDemonstrate the ability to lift 50 lbs, and manage in excess of 65 lbsWhile there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour dayIt is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Last revised: 7/1/2020