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Sr Business Systems Analyst
Job Title: Sr Business Systems AnalystDuration of project: 6 monthsDescription:As a Sr. Business Systems Analyst, you will be the 'Data Detective' for our Data Sharing Governance team. You will bridge the gap between our legal contracts (Conga) and our technical execution (ServiceNow). A critical part of this role involves reconstructing project provenance following a system upgrade and maturing our tracking within Collibra to ensure every piece of data shared with external partners (HIEs, Research, etc.) is fully governed, authorized, and documented.This individual will be responsible for assisting in the roll out of organizational programs and team platforms and discovery work to make informed decisions. The associate in this role will develop processes and workflows and work closely with business stakeholders to move forward with our next phase of Data Sharing Governance maturity.KEY RESPONSIBILITIES:Data Reconciliation & Forensic Mapping: Lead the effort to reconcile contract (Conga) to implementation (ServiceNow) by cross-referencing Conga contract metadata, ServiceNow interface extracts, and stakeholder interviews to reconstruct project provenance.Audit Readiness: Create a "traceability matrix" that links a signed contract ID to a ServiceNow Project ID and a specific technical interface endpoint.Defines new business processes/functions to support emerging capabilitiesMaps and enhances existing business processes/functions and recommends changes required to fit a tightly integrated systemDesigns and implements projects requiring systems integration, small teams and multiple technical platformsAssist in maturing governance process around data sharing platform (Collibra)Collaborates on driving improvement activities to achieve department and organizational goalsCoordinates with functional team to assure consistency and optimization of overall work productMaintains current knowledge of industry and business process trends and is able to apply that knowledge to existing business processesSkills:Ability to analyze and define complex processes and sub-processesDemonstrated ability to perform investigative data reconciliation to establish and document data and project provenance across multiple enterprise platformsHave clear understanding of your assigned functional area and the data being managed, and its implications downstream to other systems, processes, and applicationsKnowledge of the business rules for their functional areasActive listening skills to understand business needs and influence business team to take decision that have business-wide impactExcellent oral, verbal and written communication skills and ability to build strong relationships with peers & leadershipStrong meeting facilitation skills as well as presentation skills.Communicate effectively with diverse people at various organization levels with right level of detail and cultural sensitivityHighly desired software experience:Logic & Querying: SQL, BigQuery; will need to pull reports from BigQuery to find the "orphaned" data from your ServiceNow upgrade.Interoperability Standards: Basic understanding of healthcare data exchange (HL7, FHIR, or EDI) to accurately map "Data Elements" mentioned in a contract to actual fields in an API or interface.Data Governance Frameworks: Familiarity with the concept of Data Provenance—knowing not just where data is, but its origin and the authority by which it is being shared.ServiceNow, CongaQualifications and Experience:Required: Associate's degree and 4 years of applicable cumulative job specific experiencePreferred: Bachelor's degree, preferably in Computer Science, Information Technology, Mathematics or other related major and 2 years of applicable cumulative job specific experienceExperience working in a healthcare environment preferredExperience working in Data Governance preferredGeneral knowledge of hospital operations, contracting, data sharing (HIEs, registries, etc) the interrelationship of systems, and how technology enables business processes
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