Print Department Manager

SUMMARY Firebolt is a global manufacturer and brand illumination partner helping light up iconic brands through captivating smart LED signage and sensing platforms. We are currently looking for a Print Department Manager who will be leading the operations for multiple large format flatbed printers in a production workflow environment. This is not a design position, but those skills will help the right candidate to succeed. The Print Department Manager is responsible for processing requests for quotes, pre-flighting, BOM set-up and review, along with efficiently scheduling production in order to meet strict client delivery dates. While maintaining a safe and clean work environment the manager will oversee daily set up and production while maintaining quality standards and maximizing machine utilization, train new associates, on-board new equipment, and implement continuous improvement initiatives. EDUCATIONAL REQUIREMENTS High School diploma EXPERIENCE REQUIREMENTS Digital Printing Experience: 2 years (Required) Corel Draw: 1 year (preferred) Adobe Creative Suite: 1 year (preferred) Onyx Thrive (preferred) ADDITIONAL REQUIREMENTS Attention to detail Problem solving skills Excellent time management skills, ability to multi-task and prioritize work Technology savvy Create mind with ability to suggest and implement improvements SOFTWARE Corel Draw (preferred) Adobe Creative Suite (preferred) Photoshop (preferred) KNOWLEDGE Photography (preferred) REQUIRED ABILITIES (Natural or innate human capacities that indicate the capability to do something) Act independently Analyze situations Attend to details Communicate verbally Communicate in writing Concentrate Empathize Identify problems Initiate Manage pressure Motivate self and others Multi-task Organize Problem-solve Think creatively REQUIRED SKILLS (Learned or acquired over time and indicate the capability to do something well) Actively listen to fully understand circumstances Collaborate with others to maximize innovation and effectiveness Communicate ideas, thoughts, knowledge, and information to foster clarity and engage others Consider multiple costs and benefits when problem solving to arrive at most effective decision Focus on details to reduce errors and increase efficiency Manage time effectively to ensure all work is completed timely and effectively Organize work to maximize productivity Plan work projects to ensure efficiency Resolve conflicts to facilitate goal achievement Use empathy to understand the point of view of others Respond effectively to sensitive inquiries or complaints Resolve issues using conflict management skills Manage multiple priorities and demands within established requirements Exercise tact, discretion, and diplomacy SUPERVISORY RESPONSIBILITIES Print operators: 1st, 2nd, 3rd shifts REPORTS TO VP of Manufacturing, North America ESSENTIAL JOB FUNCTIONS [The fundamental job duties the individual must be able to perform, with or without accommodation; removal of these functions would fundamentally change the job] Operational Management Manage day-to-day print room operations, including scheduling, job prioritization, and workflow coordination Process Requests for Quotes Process Pre-flight and BOM review Maintain equipment utilization at 70% or higher Ensure all print jobs meet quality, accuracy, and deadline requirements Operate and oversee use of printing and finishing equipment Flexibility to adapt to changing priorities and tight deadlines Troubleshoot equipment issues and coordinate maintenance and repairs Supervisory Responsibilities Supervise, train, and mentor print room staff Assign tasks and monitor performance to ensure productivity and quality standards are met Conduct performance evaluations and provide ongoing feedback Enforce workplace policies, safety procedures, and best practices Assist with hiring, onboarding, and scheduling of staff Quality Control & Compliance Implement and maintain quality control procedures Ensure compliance with company policies, safety regulations, and confidentiality requirements Review completed jobs for accuracy, formatting, and print quality Support Continuous Improvement initiatives as department scales up production Inventory & Cost Control Monitor and manage inventory of paper, ink, toner, and other supplies Order supplies as needed and maintain vendor relationships Track usage and help control printing costs and waste Customer & Internal Support Work with internal teams to clarify job requirements Provide guidance on print options, materials, and timelines Resolve issues or complaints related to print services promptly and professionally Reporting Manage KPI metrics to decrease scrap, improve efficiency, and maintain OTD SUPPLEMENTAL FUNCTIONS [These are job duties the individual must be able to perform, with or without accommodation; removal of these functions would NOT fundamentally change the job] All other duties as assigned SOFTWARE Corel Draw Adobe Illustrator Photoshop EQUIPMENT Phones Computer/Laptops/Tablets Monitors/Televisions Printers/Copiers/Scanners Projectors Hand Tools etc. PHYSICAL ACTIVITIES AND DEMANDS Loading 4ft x 8ft sheets of acrylic onto flatbed digital printers Ability to lift up to 50 lbs. WORK ENVIRONMENT Indoor environment Compensation - $75K - $90K + full benefits and PTO package