Veterinary Receptionist - Moultonborough, NH
Who We AreMeadow Pond Animal Hospital is Hiring a Client Care Specialist!Position DetailsRole: Client Care SpecialistStatus: Full-timeSalary: Negotiable and based on experienceSchedule: Monday, Tuesday, Wednesday, and Friday: 7:30 a.m.–5:30 p.m.; Thursdays off; rotating Saturdays requiredBenefits HighlightsFinancial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonusesWellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discountsProfessional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowanceLifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance ProgramLooking for a Client Care Role Where You’ll Feel Right at Home?Do you consider cat hair a fashion accessory and introduce yourself to strangers’ dogs? Have you ever forgotten your neighbor’s name but know every dog on your block? If so, Meadow Pond Animal Hospital wants to meet you!We are searching for a compassionate and energetic Client Care Specialist to join our dedicated team. At Meadow Pond Animal Hospital, we believe that caring for our patients starts with caring for one another. That’s why we’ve built a supportive, fun-loving environment where teamwork, positivity, and professional growth are encouraged every day.If you love helping pets and people, thrive in a collaborative environment, and enjoy creating positive client experiences, this may be the perfect opportunity for you.Why Our Client Care Specialists Love Meadow Pond Animal HospitalConsistent scheduling that supports work-life balanceSupportive and collaborative team cultureRegular lunch breaks built into the scheduleOpportunities for learning, mentorship, and continued growthA clinic culture that celebrates your unique awesomenessMeaningful work helping pets and their families every dayTeam members who genuinely support and encourage one anotherWhat You’ll DoWelcome clients and patients with warmth and professionalismAnswer phones, schedule appointments, and support front desk workflowCommunicate clearly and compassionately with clients regarding patient care and hospital servicesMaintain accurate records and client communicationSupport daily hospital operations and administrative tasksHelp create a positive and welcoming environment for pets, clients, and team membersCollaborate closely with the veterinary team to support exceptional patient careWhat Our Client Care Specialists BringExcellent customer service and communication skillsPositive attitude and team-focused mindsetStrong organizational and multitasking abilitiesCompassion for pets, clients, and coworkersDesire to continue learning and growing professionallyWillingness to ask for help and support fellow team membersAbility to work successfully in a fast-paced environmentA sense of humor and appreciation for puppy kisses and kitty headbuttsThe Extras You’ll Actually FeelLunch breaks on the regularRotating Saturday scheduling for added flexibilityEmployee benefits that support both body and mindMentorship and encouragement as you grow your careerA positive workplace culture built around teamwork and kindnessA hospital environment where your contributions truly matterFinancial BenefitsBenefits You Can’t BeatA flexible approach to compensation that will reflect your skillset and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness BenefitsHealth Insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.Sick Time / Paid Time OffFree/discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidays (full-time only)Employee Assistance ProgramEmployee discount programJoin Our Team!Come join our team! We look forward to your contributions toward a meaningful mission where you’ll make a difference in the lives of pets and the people who love them. Apply today!Diversity, equity, and inclusion are core values at Meadow Pond Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.