Product Manager - Core Networks (former heavy C++ coder telecom stack)

Job DescriptionProduct Manager – Core NetworksAbout Lynk:Lynk is the world leader of the newly created category of satellite-direct-to-standard-phone (sat2phone) that many analysts say will grow to become the largest business category in the satellite industry. Lynk is the only patented, proven, commercially-licensed and operational sat2phone company in the world. Lynk is looking for a Product Manager – Core Networks who will act as a subject matter expert for Lynk’s core network and supports the evolution of Lynk’s core network architecture.Job Summary:The Product Manager is responsible for gathering customer business requirements and translating them into technical requirements for Lynk’s technical team. This role requires a strong technical background in mobile wireless core networks among different technologies including GSM, LTE and 5G as well as internetworking between different networks (e.g. roaming and interconnects). The ideal candidate will have familiarity with 3GPP NTN standards, and be able to articulate clear NTN capabilities/features that are required to meet customer needs/requirements. Your work will ultimately culminate in an application layer software stack that allows a self-serve capability/API for MNOs to utilize for network reconfiguration and customization.Core Responsibilities:Gather and document business requirements and translate them into technical requirementsCollaborate with Lynk’s Business Development team, Technical Account Managers, and Technical team to implement the serviceMeet with Lynk’s MNO partners to share in-depth knowledge about Lynk’s core network architecture, and gather feedback on the architecture where relevant. Guide product development on Lynk’s core network while also maintaining awareness on RAN network products. Create end-to-end test plans for Lynk service and troubleshoot as neededMonitor customer-reported issues, perform root cause analysis, and develop test methods to constantly improve overall customer satisfactionMust be able to work independently and in a team environmentMust be able to communicate effectively and convincingly with all areas of the company – technical and non-technical - as well as with external partiesCollaborate with project stakeholders and technical teamsUp to 25% travel is expectedQualifications:A BS in an Engineering field (Electrical Engineering, Communication Theory, Telecommunications, IT, Computer science) preferred10+ years of experience in the wireless industry within mobile network operators or vendorsStrong knowledge and experience of communications protocols (including SS7, DIAMETER, SMS, Cellular Broadcast, IMS, SMPP, A2P)Knowledge and experience with roaming implementation is highly desiredKnowledge and experience of messaging aggregation and hub players is highly desiredKnowledge of RF communications and multiple access methods is desiredKnowledge of JIRA and Confluence is desiredExperience with agile methodologies is desiredDesire to work in a demanding, high energy environment and comfort for ambiguityInternational experience is desiredEmployees at all levels are expected to own the customer experience — to think and act in ways that put our customers first, give them seamless experience, and make them promoters of our products and servicesJob Location:Falls Church, VACompany DescriptionLynk is the inventor of satellite-direct-to-standard-phone (sat2phone) technology, and has the world’s only commercial license from the FCC to operate a commercial sat2phone system. We are growing rapidly, and our technology will enable all 8 billion people on the planet to stay connected with the existing standard phone in their pocket. Everywhere. No matter what.By joining Lynk, you will have the opportunity to directly touch the lives of billions. Your mission will be to bring mobile broadband to billions, pull hundreds of millions out of poverty, and save countless lives.Lynk is the inventor of satellite-direct-to-standard-phone (sat2phone) technology, and has the world’s only commercial license from the FCC to operate a commercial sat2phone system. We are growing rapidly, and our technology will enable all 8 billion people on the planet to stay connected with the existing standard phone in their pocket. Everywhere. No matter what. By joining Lynk, you will have the opportunity to directly touch the lives of billions. Your mission will be to bring mobile broadband to billions, pull hundreds of millions out of poverty, and save countless lives.