Director of Supportive Services

Director of Supportive ServicesJoin a Meaningful Profession with Mercy Haven!Discover the difference between a job and a fulfilling career by becoming a vital part of Mercy Haven's mission. We are dedicated to providing homes and services to diverse populations in crisis, including those living with mental illness, homeless families, veterans, domestic violence victims and the elderly. Recognized as a Newsday Top Workplace on Long Island for three years, we invest in our employees' success and offer an excellent benefits package.The Director of Supportive Services is in charge of every step of the creation and implementation of new services-oriented programs. This position will have the ability to provide measurable outcomes and accountability on new and existing programming, bring a creative and positive attitude on new opportunities for growth and expansion of services.Job Responsibilities:Supervision of Mercy Enrichment Coordinator and 1115 waiver staffOversight of Mercy Enrichment Services, REAP, Food Pantry, Supportive Employment, Breakthrough and 1115 waiver and all other relevant programsAssist with foundation and program grant writingSet goals for the organization's growth, develop plans for programs to meet those goals and oversee the programs as they operateKeeps track of details such as budget and deadlines in addition to following the agency's strategy, vision and missionApply change, risk and resource management principlesWork with leadership to set strategic goals and objectives for programsResolve problems between program teams and other internal stakeholdersCoordinate creating detailed implementation plans, including deadlines, milestones, processes and risk mitigation protocolsProvide processes for monitoring performance and collaborating with program teams to determine ways to improve and implement changeDevelop and implement a growth strategy aligned with the agency's overall goals and objectivesDesign new programs and enhance existing ones in response to existing needs, opportunities and gaps in serviceFoster relationships using community outreach to strengthen and grow Mercy Haven's programsWork with members of the Executive team to develop budgets, resources, quality standards, training and communication of new initiativesEstablish and maintain partnerships with external organizations, agencies and stakeholders to enhance and benchmark program effectivenessUse data and feedback to assess program effectiveness and make data driven decisions for improvementWork with the agency's strategic plan for continuous quality improvementIntegral team member in agency committeesCollaborate with other executive staff on community relationsAny other relevant tasks as assignedJob Requirements:LMSW preferredBachelor's degree in health and human services, social work or related field requiredElectronic Health Record ExperienceSupervisory experience required5-7 years of experience in nonprofit management required, mental health experience preferredAbility to develop, implement, and oversee multiple programs simultaneouslyPhysical Requirements: remains stationary for long periods of time in the office, moves intermittently throughout the office during work hours, reaching overhead, may push or pull 15-20 pounds daily, repetitive wrist/finger movement, read/write reports and use computer on daily basisOccasional travel for meetings, site visits, conferences, etc.Position Relationships:Reports to: Chief Operating OfficerSupervises: Mercy Enrichment Coordinator, 1115 waiver staffFull Benefits Package including Medical, Company-Paid Dental and Vision Single Coverage. Health Reimbursement Account (HRA) for medical plan.Generous Paid Time Off policies, including vacation and sick time.Agency paid Basic Life Insurance. Supplemental Employee, Spouse and Child Life Insurance policies, Long Term Disability (LTD), Short Term Disability (STD), 403(b) Retirement SavingsTuition ReimbursementEligible for an Alternate Work Schedule after completion of introductory periodSchedule: Monday - Friday, 8:30am - 4:30pmPay: $80,000 annuallyMERCY HAVEN IS COMMITTED TO A POLICY OF EQUAL EMPLOYMENT OPPORTUNITY AND WILL NOT DISCRIMINATE AGAINST AN APPLICANT OR EMPLOYEE ON THE BASIS OF RACE, RELIGION, GENETIC PREDISPOSITION, CREED, COLOR, NATIONAL ORIGIN, ANCESTRY, SEX, SEXUAL ORIENTATION, AGE, MARITAL STATUS, VETERAN STATUS, DOMESTIC VIOLENCE VICTIM STATUS, DISABILITY OR ANY OTHER PROTECTED CATEGORY UNDER APPLICABLE LAW.