Remote Support Academy Lead — Training & Certification
ARCHIVED
We can't find an active application page for this role right now. It may reopen or be listed elsewhere. Use Next Steps to search for an active apply link and similar live jobs.
A leading software company is hiring a Support Academy Program Manager to enhance customer support through structured training programs. This role involves designing onboarding paths, creating a Support Certification Program, and leveraging subject matter experts. The ideal candidate will have over 5 years of experience in support enablement and a strong grasp of adult learning principles. This position can be performed remotely or at an ECI office, offering a chance to develop effective training strategies for a growing support team.#J-18808-Ljbffr