Administrative Assistant

Administrative Assistant Location: Franklin, TN 37067 (Onsite Position) Days/Hours: Monday-Friday 8:00AM-5:00PM (Full-time hours, 32-40/week) Pay: $20/hr Our client in the insurance consulting industry is looking for a polished, dependable, and highly organized Administrative Assistant to support general administrative duties and day-to-day office operations. This is an excellent opportunity for someone who is flexible, has a strong “can-do” attitude, and thrives in a fast-paced, team-oriented office environment. The Administrative Assistant will serve as a key point of contact for employees, visitors, clients, prospects, vendors, and building management while supporting office operations, facilities, meetings, events, CRM administration, marketing initiatives, and employee engagement activities. Primary Responsibilities: Warmly answer, screen, and appropriately direct incoming telephone calls Welcome and assist visitors, clients, prospects, and vendors upon arrival Serve as the primary point of contact with building management for maintenance, parking, security, power outages, trash removal, and other facility-related needs Ensure conference rooms, shared offices, supply areas, break rooms, and other common spaces remain clean, organized, and professional Maintain daily kitchen operations, including snacks, beverages, coffee supplies, and general organization Coordinate maintenance of office equipment, including copiers and shredders, and work with outside vendors when necessary Order and maintain office, printing, and kitchen supplies Submit IT service tickets and assist with coordinating technology issues affecting employees or the office Manage conference room scheduling and assist with meeting setup, cleanup, catering, and food orders Assist with planning and coordinating logistics for onsite and offsite meetings and events Manage incoming and outgoing mail, packages, and deliveries, including USPS, UPS, and FedEx Create and update client checklists and maintain accurate client information within the CRM Serve as a CRM superuser, supporting data accuracy, platform usage, and end-user questions Update CRM records with policies, renewal dates, participants, premiums, projections, and supporting documentation Pull reports from carrier websites as needed Prepare, print, and bind client presentations and other materials Coordinate client and prospect gifting for birthdays, holidays, bereavement, and special occasions Partner with the Marketing Manager to ensure marketing materials and collateral are available onsite Plan and communicate internal staff events and employee recognition initiatives Support company-wide employee programs and events Complete additional administrative projects as assigned by the management team Qualifications & Skills: Excellent written and verbal communication skills Strong interpersonal and customer service abilities Exceptional organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced environment Professional, dependable, and service-oriented approach Strong team player who is also comfortable working independently Ability to maintain confidentiality and appropriately handle sensitive information Strong follow-through and problem-solving skills Comfortable learning and working within CRM and other business systems Ability to interact professionally with clients, prospects, vendors, employees, and leadership Flexible “can-do” attitude and willingness to assist wherever needed Work Environment: Full-time onsite position in Franklin, TN 37067 Fast-paced professional office environment Frequent interaction with employees, clients, prospects, vendors, and visitors Variety of responsibilities across administration, office operations, facilities, events, marketing support, and client services Why Apply: Opportunity to take ownership of daily office operations Diverse position with exposure to administration, client support, CRM management, marketing, and events Highly visible role supporting employees, leadership, clients, and visitors Collaborative and team-oriented professional environment #AP123