Technical Program Manager

Role: Technical Program ManagerSkills: Azure, DevOps/CI-CD, ITSMExperience: 14 + YearsLocation: Chicago IL.We are Seeking a Technical Program Manager to lead end-to-end delivery of platform engineering initiatives. This individual will act as a liaison across Product, Engineering, DevOps, and Governance teams, ensure scalable, secure, and compliant platform capabilities, and Align delivery with enterprise standards and regulatory requirements.Core Responsibilities: Program & Delivery LeadershipLead program planning and execution for platform engineering initiativesManage dependencies across multiple teams and technology domainsMonitor KPIs (cycle time, throughput, release predictability)Ensure alignment with Northern Trust's strategic technology roadmapAgile & Scrum Execution:Facilitate Scrum ceremonies (planning, stand-ups, retrospectives, reviews)Drive Agile maturity and continuous improvementMaintain backlog quality and prioritization standardsPromote best practices for incremental deliveryPlatform Engineering Coordination:Collaborate on environment provisioning and infrastructure deliveryCoordinate enterprise tool integration and pipeline optimizationAlign platform roadmap with enterprise architectureDrive standardization and reusability2.4 Stakeholder & Governance ManagementPartner with Security, Compliance, Architecture, and business stakeholdersEnsure adherence to SDLC, change management, and risk policiesMaintain regulatory and audit complianceProvide executive-level reporting and transparencyTechnical Oversight:Apply knowledge of Azure, DevOps, APIs, and automationGuide architectural decisions (scalability, reliability, security)Understand enterprise technology stack and integrationsBridge technical solutions with business outcomes2.6 Metrics & Continuous ImprovementTrack delivery metrics (velocity, lead time, deployment frequency)Monitor platform health (uptime, incidents, MTTR)Identify bottlenecks and drive improvementsEnable data-driven decision-makingRequired Qualifications: Technical & Program Management ExperienceProven experience managing complex, cross-functional enterprise programsStrong Agile TPM/Scrum Master backgroundExperience with Azure, DevOps/CI-CD, APIs, microservices, SDLC automationProficiency in tools like Azure DevOps, Jira, GitHub, JenkinsGovernance & Regulatory AcumenUnderstanding of security frameworks and compliance requirementsExperience with ITSM, incident management, and audit standardsFamiliarity with change and risk management in regulated environmentsLeadership & Communication SkillsAbility to lead without direct authorityStrong stakeholder management and executive communicationAbility to translate technical concepts into business languageStrong problem-solving and conflict resolution skillsPreferred Qualifications:Scrum certifications (CSM, PSM, SAFe, or equivalent)