Solutions Engineer

About Feedonomics - A Remote-First Company Have you ever wondered how companies list their products on Amazon? Or how Google knows which products are in stock in a store near you? How about how your order gets to your door when you buy from a third-party merchant on Amazon? That’s where Feedonomics comes in! As a leading product feed management platform, Feedonomics works with agencies, brands, and retailers to optimize and list products on the top ecommerce shopping destinations around the world. What makes us different from other SaaS companies in the space? We manage everything from onboarding to ongoing feed maintenance for our clients, enabling them to expand their ecommerce business more efficiently. Since its inception in 2014, Feedonomics has developed an incredible reputation for our full-service approach to feed management, our inclusive culture, and our industry-leading technology. With principles that go beyond optics, Feedonomics looks to deliver the same people-first strategy internally as we do externally. The Role The Solutions Engineer plays an integral part in the sales cycle and is responsible for assisting the Sales Organization with technical questions presenting our platform and establishing confidence in Feedonomics technology. To accomplish this, the Solutions Engineer must be able to identify and understand a prospect or client’s technical business requirements and whether those can be solved by Feedonomics. The Responsibilities First pass on Security questionnaires and all applicable documents. Create custom demo environments for Sales Engineer - SR. Sales Engineer, and Manager, Sales Engineer Setup databases for MDRs (Marketplace Data Reviews) and categorizing the products in the DB for categorization Participate in all stages of the midsize revenue companies interested in Marketplaces, Aggregation and Advertising deals with increasing complexity (RAaP / LIA / Multi-Country sales lifecycle including: Provide technical input on discovery calls Give in depth demonstrations of the Feedonomics platform Prepare and showcase custom demos or data setups Review technical details with final decision makers at the end of the sales cycle Attend and/or schedule internal calls to discuss anything technical related to the open deal. Document all customer questions to ensure immediate follow-up on all outstanding issues Communicate technical requirements in note format inside of Hubspot to operation teams Participate in all team activities (weekly all sales meeting, sales cafe, sales dojo, sales engineering meeting, sales summits, etc) Understand competitive positioning and be effective in differentiating Feedonomics Install, configure, and troubleshoot Feedonomics platform integrations to import data and identify any discrepancies or causes for delay Escalation for Sales Engineer - Tier 1 and Sales Operations The Requirements 3-4 years of experience in a client facing technical role (Sales engineering, technical account management etc) Experience working in an ecommerce and technical environment supporting high volume, transactional applications, and data transformation/exchange Proficient in adapting to new software tools and environments Understanding of advertising channels, marketplaces and web stores such as Amazon, eBay, Magento, Shopify, etc. Understanding of online marketing and advertising concepts Technical working knowledge of API integrations Ability to travel 1-4 times a year Skills: Master Communicator - You possess strong verbal, presentation, written, listening, and organizational skills Problem Solver - You’re adept at using critical thinking to assess and solution for prospects with low to moderate levels of sophistication and complexity Effective Prioritizer - You effectively manage your workload and prioritize activities Driven - You are energetic, self-starting, and have a sense of urgency and passion for winning Thoughtful - You anticipate where potential issues are and plan your approach accordingly Collaborative - You collaborate readily and easily and are able to motivate multiple groups toward accomplishing a task Education: Bachelor's degree required What's in it for you? Remote work set-up Competitive pay Unlimited PTO for salaried positions and up to three weeks for hourly employees Medical, dental, vision (VSP) insurance, HSA, FSA, life insurance, and more Monthly half-day Fridays (yes, really!) 401K retirement plans Family benefits, such as parental leave, transition benefit for new parents, newborn sick leave, adoption assistance, pet insurance and more Internal Feedonomics skill certifications Virtual and in-person team events FeedoFUNds, a dedicated budget to foster and build relationships across the company for team events Employee Resource Groups (ERG) Referral bonus program Not all candidates will be eligible for the upper end of the salary range (or have the minimum apply to them), but rather, the exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications. Targeted salary range: $91,802 - $155,253 USD Here at Feedonomics, we believe in giving back to our employees as well as the community by engaging in philanthropic events and providing days off to volunteer. We are also committed to our employees' well-being by offering employee assistance programs, access to a wellness app, and diversity and inclusion resource groups. #LI-AL1 #LI-Remote 7dKVhS2f3y