HR Business Partner

Warning: Fraudulent Job Adverts Beware of fraudulent activities claiming to represent Insurify. We are not associated with any entities soliciting personal information or payment. The safety of our job seekers is a top priority, and we actively work to prevent such incidents. Insurify will never request sensitive information or payment during the hiring process. Be cautious of text-only interviews, interviews conducted through Microsoft Teams, or suspicious offer letters. Why us? Insurify is one of America's fastest-growing MIT FinTech startups and has been recognized as one of Inc. 5,000's fastest-growing private companies in America in 2025, 2024, 2023, 2022 and 2021, Forbes Fintech 50 List for 2023, 2022, and 2021, Forbes Next Billion Dollar Startups of 2022 global and Top 100 InsurTech company. We're changing the way millions of people compare, buy and manage insurance with artificial intelligence, technology, and superior product design.Our company vision is to be recognized as the preeminent and most trusted digital agent for insurance comparison, purchase, and management. Our team is critical to achieving our vision and fostering the right culture is essential to our team's success.Join us if you like$1.3 Trillion market opportunityMIT alumni foundersFemale-led startup$130M total fundingStrong leadership team with experience from many successful startups around the worldHow you will make an impactWe're looking for an HR Business Partner to support our Insurance Operations (Sales & Service) team. You'll work closely with the management team, agents and customer service representatives in a fast-paced, digital environment.Success in this role requires a deep understanding of how frontline teams operate, and the ability to turn business challenges into clear, practical solutions that can scale. You will also contribute to broader People & Culture (P&C) initiatives across the organization working with team members in Cambridge, MA and Sofia, Bulgaria. You will be based in our Cambridge office, working onsite at least 3 days each week.In this role, you will:Build strong, trusted relationships with employees and leaders, becoming a go-to partner and coach across the organizationDevelop a deep understanding of how the business operates to inform people decisionsPartner with leaders to support organizational growth, including team structure, workforce planning, and change managementSupport how teams are structured and scaled, while coaching managers to effectively lead distributed, shift-based teamsPartner with leaders to improve performance, including guidance on expectations, sales performance, and incentive structuresUse data and trends to inform recommendations and drive practical, scalable people solutionsManage employee relations issues with fairness and sound judgment, escalating when neededLead key P&C processes such as engagement surveys, performance management, and compensation reviewsSupport learning and development initiatives that build skills across the organizationCollaborate with People & Culture teams globally and partner with regional teams to ensure consistency across locationsContribute to cross-functional P&C initiatives that drive meaningful changeStay aware of relevant regulatory and licensing requirements, partnering with specialists as neededFoster a positive, collaborative, and inclusive team environmentThis is a hybrid position that requires candidates to be able to come into our Cambridge, MA office.Who you are3-5+ years of HR Business Partner or related experience, ideally supporting customer-facing or operations teams (e.g., sales, service, or support) in high-volume environmentsExperience in insurance or technology sectors, and/or supporting customer-facing teams (e.g., agents, customer service, contact centers, or digital support)Strong understanding of US employment law and experience managing employee relations in complex or high-volume settingsExperience supporting distributed teams, shift-based workforces, or global organizationsProven ability to build strong relationships and influence stakeholders across all levels of the organizationStrong coaching and communication skills, with experience supporting managers in performance-driven environmentsAbility to translate business needs into practical people solutions and drive initiatives from start to finishStrong analytical mindset, with the ability to use data to inform decisions and tell a clear storyComfortable working independently in fast-paced, evolving environments, with a proactive and collaborative approachStrong judgment, resilience, and problem-solving skills, with the ability to navigate complex situations with calmness and clarityFamiliarity with HRIS tools (e.g., Rippling) and collaboration tools (e.g., Google Workspace, Maestro)Exposure to incentive compensation and/or regulated environments (e.g., licensing) is a plusBachelor's degree or equivalent experienceBenefitsCompetitive compensationGenerous stock optionsHealth, Dental Coverages401K plan with matchUnlimited PTOGenerous company holiday calendarLearning & Development StipendsPaid Family LeaveSocial impact volunteer time Catered lunches in the officeInsurify is committed to offering a fair, competitive, and transparent compensation program that supports our mission to attract, retain, and motivate top talent. Our compensation philosophy is guided by several factors including a candidate's relevant experience, education/training, job-related skills, and location.In addition to the base salary our total compensation package includes health coverage, retirement contributions, and additional wellbeing benefits. Some positions may be eligible for company equity.Below is the base compensation range for US locations:$115,000-$135,000We are proud to be an Equal Employment Opportunity and Affirmative Action employer.