Benefit Advocate Lead

A company is looking for a Benefit Advocate Lead. Key Responsibilities Assist the Manager with daily department operations and staffing needs Act as the point of contact for escalated client issues and provide training for new team members Research client issues regarding benefits and claims, ensuring timely documentation and resolution Required Qualifications Bachelor's Degree in Business Administration or Human Resources Equivalent combination of education and experience may be considered Four (4) or more years of experience in benefits, focusing on eligibility and claims resolution