Inventory/Warehouse Processor

For over 25 years, Telesystem has been empowering businesses across the country with a range of innovative network, communication and collaboration solutions designed to address the business-specific needs of each customer, such as SD-WAN, Managed WiFi, Hosted VoIP, Managed Security, Dedicated Internet, and Unified Communications. Guided by strategic partnerships and a customer-centric mission, these customized solutions are backed with white-glove implementation and 24/7 US-based support. Telesystem currently delivers enterprise collaboration solutions and networking services to businesses in 45 states, DC and four foreign countries. Our customers include hospitals, universities, local public and private school districts, banks, multi-location retail establishments and regional government offices, to name a few. JOB TITLE: Inventory/Warehouse Processor DEPARTMENT: Service Delivery - Warehouse Operations JOB SUMMARY: The Inventory/Warehouse Processor is responsible for the accurate and timely shipping, receiving, and issuing of all idle fixed assets as well as minor materials necessary to build, maintain, support, and operate assigned business units. The Inventory/Warehouse Processor is responsible for keeping accurate records of transactions and assist in reporting accurate existing inventory levels. The Inventory/Warehouse Processor is responsible for the organization and housekeeping of the warehouse and ensuring that all idle fixed assets in their charge are secured in locked facilities. The Inventory/Warehouse Processor works closely with internal customers and other departments to identify and provide items specified by the needs of the requesting department. This position reports to the Supervisor – Warehouse Operations. The Inventory/Warehouse Processor has no direct reports. This position regularly supports the following Telesystem business teams: Commercial Installation, Facilities and Provisioning, Implementation, Voice Operations, Network Operations, Technical Support, Product, Sales, and Sales Engineering ESSENTIAL JOB FUNCTIONS: The Inventory/Warehouse Processor is accountable for the following items: Assist in optimizing and aligning inventory and warehouse processes to reduce time to install and minimize excess inventory. Monitoring inventory levels utilizing the inventory database and physical counts and report needs to their supervisor. Maintaining and updating inventory records utilizing the inventory database. Receive inventory orders via shipping partner and accurately enter required information into the inventory database. Process internal shipping requests through a shipping partner. Submit RMA’s following manufacturers requirements to return defective equipment. Assist in processing HPBX endpoint provisioning as needed. General organization and housekeeping of the assigned warehouse as defined by the Supervisor – Warehouse Operations. Safely operating all equipment essential to successfully complete daily work assignments. This could include a company vehicle, pallet jacks; hand carts and other tools and equipment common to warehouse operations. Following the Company’s policies and procedures, including the EEO guidelines. Performing other duties as required. JOB REQUIREMENTS Education and Experience High School Diploma/GED—Required Proficiency in Microsoft Office products - Required 2 years’ experience working in shipping, receiving, general warehouse, data entry or similar role - Highly Preferred Experience with inventory tracking software and inventory reporting – Highly Preferred Associate degree – Preferred Core Competencies Agile – Embraces change; adaptable and flexible; sense of urgency Innovative – Uses critical thinking; Creativity; Continuous learning; Challenges the status quo Customer Focused – External/Internal; Creates the exceptional customer experience; demonstrates a sales and service mentality Collaborative – Teamwork, Proactive knowledge sharing, Constructive Conflict Accountable – See it, Own it, Solve it, Do it; Hold each other accountable. Job Specific Competencies Displaying Leadership Deliver Results Skills Effective planning skills Evidence of good organizational skills Ability to understand standard tools, meters and equipment common to installation Ability to communicate effectively with all levels of management and coworkers Other Requirements Background record that meets Company standards. Reliable means of transportation at all times. Strictly maintains confidentiality of financial and/or other information acquired in the course of work; discloses only when authorized, unless legally obligated to do so. Valid driver’s license and driving record that meets company standards at all times PHYSICAL DEMANDS Walking, kneeling, standing, stooping, lifting up to 75bs, sitting, driving, hearing, talking, vision (close, distant, color, depth perception, adjust focus), and use of hands and fingers. WORKING CONDITIONS The Inventory/Warehouse Processor is a full time, non-exempt position. The regular work hours are 40 hours a week Monday – Friday. These hours may vary to accommodate the needs of the department. The Inventory/Warehouse Processor works in an automated business office environment with business office equipment including telephones, personal computers, copy machines and FAX equipment. The Inventory/Warehouse Processor may be required to drive on the job as needed and is subject to regular MVR checks. He/she must maintain a valid driver’s license and maintain a driving record that always meets Company standards for an insurable driver. Any time these conditions are not met, he/she must not drive on the job and must immediately report it to his/her supervisor. The Company is a drug-free workplace. All employees are required to adhere to the Company’s drug-free workplace programs and policies. Pre-employment testing is mandatory along with random testing throughout continued employment. The duties assigned, the hours worked, and the status of this position is subject to change as the needs of the company changes. USE OF COMPANY RESOURCES, EQUIPMENT AND CONFIDENTIAL INFORMATION Company resources, equipment, and information are provided to employees to facilitate work. They may not be used for purposes other than work without proper authorization. Any unauthorized use of Company resources, equipment, or information is strictly prohibited. Any unauthorized use of customer data or any other company information gained via any company resource is a breach of confidentiality and is strictly prohibited. Any unauthorized use of company resources, equipment information, and/or breaches of confidentiality may be cause for termination of employment. The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. I am in receipt of a copy of this job description. I understand my supervisor’s explanation of what is expected of me in this position and of each of my questions regarding my job responsibilities. By signing this document, I agree to work towards the successful achievement of the above tasks. Telesystem is an Equal Opportunity Employer (EOE).