Senior Account Manager - Director

SolComms, an award-winning integrated communications agency for startups and scale-ups at the intersection of corporate and consumer communications, is seeking an Senior Account Manager - Director to join its growing HealthTech division.In this role, you'll serve as a senior client counselor, team leader, and agency ambassador, owning accounts end-to-end while helping shape the future of our agency. Here's what you'll do:Administrative Tasks:Independently manage multiple accounts; serve as the right-hand to the Director/Senior Director/AVP/VP across clientsAnticipate client health and issues; proactively flag concerns to leadership along with solutions to preempt themStrategy Development:Lead the development of strategies; motivate junior team members to be active participants in strategy developmentAnticipate account needs and identify opportunities for strategic moments - from day-to-day creative pitch ideation, to larger-scale campaigns and activationsGuide junior team members through the ideation of big-picture ideas, offering insight into what makes a campaign successfulActively present big ideas to clientsCorporate Communications:Demonstrate a strong understanding of each client’s industry landscape; solidify yourself as an expert and offer POVs on how to stay ahead of the competitionChime in during executive messaging development and sessions with clients; train team members to successfully run these sessionsLand top-tier thought leadership opportunities for clients across speaking engagements, awards, and media/podcastsEvents & Partnerships:Troubleshoot any issues/911sBe on-site for execution and lead client communications on-siteAttend destination press tripsSupport the team in partnership calls, email correspondence, and strategyEnsure the team converts all media leads post-eventMedia Relations:Land top-tier press placements on priority accountsBe an agency resource, leveraging media relationships across teams as neededIdentify opportunities to create news when there is no news for clientsConsistently refine media relations strategy, ensuring the team is delivering smart, on-trend pitches that are translating into opportunitiesMentor junior team members on media relations, walking through list building and pitch writing, and next stepsLeading key media announcements, motivating teams to ensure each news moment is a successContinue refining mastery of media landscape, landing a mix of digital, broadcast, podcast, newsletter, and moreApprove complex media materials, inclusive of press releases, OpEds, LinkedIn content, and moreClient Communications:Serve as the lead client counselor; be the first line of defense for issues, and possess the ability to independently manage clientsBuild strong rapport with clients on both professional and personal levelsIdentify IRL touchpoints with clients on a half-annual basisDemonstrate professionalism amongst third-party partners (such as investors, partners, and other brands); manage conversations on behalf of the agencyMentorship:Instill confidence amongst team members; empower them to successfully manage all aspects of the jobDirectly manage junior staff ranging from Senior Account Managers to Account Coordinators; responsible for their growth at the agency and serving as a resource and guide for their futureLead weekly meetings with your direct reportsContinue to be a sounding board for junior team members; offer advice and counsel to help improve their workflowsAgency GrowthBegin working closely with division lead to discuss ways to grow and improve team functionsConsistently find opportunities to upsell client scopes and renew client contractsPlay a strong role in the development of new business by helping build strategies and pitching clientsServe as an ambassador of the agency by maintaining a strong presence on LinkedIn sharing relevant work; represent the agency at industry conferences, ensuring touchpoints with media, clients, and new business prospectsHere's what you'll get:Salary range: $100k - 140k annuallyAnnual bonuses; monthly commissions for new business you signHealthcare, dental, and vision coverageUnlimited PTOHybrid work schedule (Monday-Thursday in office, Fridays WFH) and fully remote AugustMentorship: we firmly believe in the importance of taking time to connect outside of daily tasks to help build and grow our team - both personally and professionally. That's why we emphasize mentorship - ensuring all employees have a direct line to senior leadership to learn and growStrong Culture: we're a tight-knit, collaborative team that works hard and likes to have a good time. From workout classes to happy hours and more, we'll plan something for everyone on a monthly basisWe're a Latino and queer-owned agency - diversity is a priority in how we build and grow. We strongly encourage folks of all backgrounds to apply.