Human Resources Director (Dallas)

Director of Human Resources, North AmericaDallas, TX | 15–20% TravelLäderach is a premium Swiss chocolate company known for fresh, artisanal products and a unique retail experience. With a growing footprint of 60+ stores across the U.S. and Canada, North America is a key market in our global expansion.We are seeking a Director of Human Resources to lead the HR function across North America. This is a business leadership role, focused on building a scalable, performance-driven organization to support continued growth.The RoleReporting to the President of North America, you will lead all HR activities across retail, e-commerce, and corporate teams. You will partner closely with field leadership and Finance to drive workforce productivity, strengthen leadership capability, and ensure consistent execution across the organization.Key Responsibilities• Develop and execute HR strategy aligned with business growth and profitability• Partner with Regional and Store Managers to drive labor efficiency and performance• Lead employee relations, compliance, and risk management across U.S. and Canada• Build scalable recruiting, onboarding, and training programs• Implement structured performance management tied to outcomes• Oversee payroll, HR operations, and systems (UKG, SAP preferred)• Manage compensation frameworks aligned to market and internal equity• Utilize HR analytics to support decision-makingProfile• 5–7+ years of HR leadership experience• Background in multi-unit retail, hospitality, or similar environments• Strong business acumen with an operational mindset• Hands-on leader comfortable in a fast-paced, growth setting• Experience across employee relations, recruiting, and HR operations• Exposure to U.S. and Canadian labor environments preferredWhat We Offer• Opportunity to lead HR for a high-growth North America business• Direct impact on organizational performance and expansion• Collaborative, international environment• Competitive compensation and benefitsThis role is based in Dallas, TX and reports directly to the President of North America.If you are interested in leading HR in a dynamic, growth-oriented retail business, we welcome your application.Läderach is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Läderach's success and momentum to expand is only possible through the passionate drive of our diverse 2000 employees, who come from more than 50 countries and represent various backgrounds, religious beliefs, and lifestyles.Sounds interesting? Then come join us. Jennifer Kassaras, Recruiting and Onboarding Manager linkedin.com/in/jennifer-kassaras-b52b2144 will be happy to answer your questions. You can also visit our career site: My Job Search