Global Safety and Security Center Operator

Job Description The Opportunity: Contribute To The Growth Of Your Career.Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. This is a role that requires a hands-on and agile approach to learning new skills and keeping up with technology.3rd Shift (11pm-7am) and 2nd Shift (3pm-11pm) 5 day schedule/7 day availability The main duties to be completed within the role of GIS SOC Operator include but not limited to the following:Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilitiesResponsible for all control room operations, including CCTV review.Ensure that all incidents are dealt with, logged and communicated in accordance with proceduresProvide operational support to the GIS SOC Specialists, Supervisors, or appropriate ManagersSupport major incident command, control and crisis management and provide recommendations.Knowledge of how to use security and fire alarm systemsMust be able to be contacted while on shiftBe open and willing to undertake new training across GIS SOC functions. This may require an adjustment in scheduling to business needsQualifications:Bachelor's degree or 1-4 years of experience in lieu of degreeworking experience with Incident Management and Change ManagementPrior experience in Operations or a fast-paced, high stress environment with the requirement to resolve multiple interruption-driven priorities simultaneously.Troubleshooting experienceSelf-motivated and can work both independently and within a team in our 24/7 Operations Center; available for off hours shift coverage and be able to take ownership of technical issues in the role of Incident CommanderAccountability and TrustUnquestionable integrity and ethic