Transportation Field Specialist

What this job involves:This is a hands-on, customer-facing position providing wayfinding assistance and general transportation information while supporting a high-volume corporate shuttle system serving 20,000 Boeing employees daily. Working outdoors, specialists assist with crowd control, traffic flow, and customer service while supporting Customer Service Leads. The role operates within a transportation network requiring adaptability and strong customer service skills.What your day-to-day will look like:Working with transportation leadership to maintain optimal service levels in the fieldAssisting with crowd control and directing traffic flow in interior campus parking areasProviding excellent customer service to Boeing employees and visitors using shuttle servicesReporting operational issues and safety concerns through proper channelsMaintaining clean and organized service areasCommunicating effectively with team members and other vendors on-siteAdapting to varying shift demands and operational prioritiesRequired Qualifications:1+ years of customer service experienceDriver’s licenseComfort working outdoors in various weather conditionsStrong interpersonal and communication skillsAbility to remain calm and professional in high-traffic, fast-paced environmentsFlexibility to work across different shifts as neededPhysical ability to stand, walk, and direct traffic for extended periodsReliable attendance and punctuality for 24/7 operationsPreferred Qualifications:Experience in transportation, parking, or crowd management rolesBackground working in corporate campus or large facility environmentsFamiliarity with safety and incident reporting proceduresBilingual communication abilitiesShifts:3:30am – 12pm4am – 12:30pm11:30am – 8pmCompensation: $21-24/hour + shift differential where applicableShift differentials available for 2nd shifts. Flexibility required to cover shifts as operational needs dictate.This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Location:On-site –North Charleston, SCIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!