Program Support Administrator (Texas-Based)

ABOUT US MSB Consulting is an educational consulting firm that works directly with the Special Education community. We help our clients maximize their reimbursements from the Medicaid to Schools program, providing much-needed funding back to the school districts that we serve. We are able to accomplish this by always looking to Our Purpose: to collaboratively pursue excellence in Medicaid with school districts in a way that builds compliance, accuracy, and maximization and yields client loyalty. We focus exclusively on meeting the needs of school districts, implementing new technologies and processes with a commitment to excellence in quality and compliance in order to fulfill our purpose. We pride ourselves on going above and beyond the call of duty, not just existing as another billing vendor. MSB is not a one-size-fits-all company; we are versatile and fully customizable to fit each individual district’s needs. Rather than providing districts with only a single person as a resource, our entire company is available as a support system, with each and every member dedicated to our purpose and our guiding principles. We center ourselves on building lasting and meaningful relationships that create a family dynamic for both our clients and our employees. Rooted in community, trust, and transparency, MSB is held to the highest standard to empower and lead our clients and ourselves in a way that is always driven by one singular purpose - to simplify districts' Medicaid experience so they can impact students! OUR GUIDING PRINCIPLES At MSB, we have a greater sense of direction to help us achieve Our Purpose thanks to our Guiding Principles. Our Guiding Principles outline how a member of the MSB Family should engage with our clients and each other. At the end of the day, our Guiding Principles define the type of person we want to work with and ultimately who we aspire to be. We recommend visiting our Guiding Principles page at http://msbconnect.com/Story/#GuidingPrinciples to learn more. Overcome Fear Choose a Positive Mindset Aspire to Lead Communicate with Integrity Learn with Humility Delight Clients Celebrate Innovation Leverage Change Serve People Establish Trust Pursue Profit Position Overview We are looking for a dynamic individual to join our growing Client Services team as a Program Support Administrator. The Program Support Administrator helps support our field representatives, Program Specialists, as they provide Premier Consultative Services by managing parts of the Medicaid to School program and assisting with numerous administrative tasks. They are expected to adapt to competing demands and shifting priorities while maintaining the highest of standards and projecting a positive attitude. Program Support Administrators also understand how to create an efficient workflow and be capable of effective problem-solving in order to simplify the processes. This position calls for an individual that is detail-oriented, able to multitask, project manage, has a desire to connect with and support others, has good communication skills, able to respond to feedback and works well under pressure. Work Location: Remote; Texas-based may expand to a couple of days in the office Work Schedule: Full-time, average 40 hours per week (M-F); some projects may require extended hours Travel Requirements: 5% of time Compensation: starts at $50,000 annual salary Additional Benefits: (Estimated Value: $18,000 annually) MSB Consulting pays 100% of medical, dental, and vision premiums for employee-only coverage 13+ paid holidays per year Unlimited Paid Time Off Life insurance 401K with a 2% match Free Amazon Prime membership Apple hardware EBITDA Bonus Your Impact Primary Administrative Assistant to assigned Program Specialist Participant List Management RMTS Management Cost Report (TX ONLY) Audits Renewal Contract Management Manage Onboarding of New Clients Manage Client Terminations Billing Block Management for Interim Claiming CRM Management Billing Research Additional Administrative tasks as assigned What We're Looking For Positive mindset Time management and ability to meet deadlines Project management skills Resilient attitude Ability to anticipate needs Strong verbal and written communication skills Strong organizational skills and ability to prioritize tasks Problem-solving and decision making Proactivity and self-direction (work autonomously) Interpersonal skills High level of integrity Discretion to handle sensitive and confidential information Experience with the Microsoft Office suite, Google Suite, Pipedrive, and Smartsheets Demonstrate and live up to MSB's Guiding Principles Interested in joining our team? We are interested in learning more about you. Apply now! MSB Consulting is an Equal Opportunity Employer committed to providing a diverse environment. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. If you require reasonable accommodation during the application process, please contact us at careers@msbconnect.com.