Global Service Excellence & SaaS Transformation Leader

A global healthcare technology firm is seeking a Vice President, Service Excellence & Transformation to drive significant changes in their service model. This role involves leadership in operational performance and service quality improvements, especially in a SaaS environment. You will collaborate across various teams to enhance operational efficiency and lead major change initiatives. Candidates should possess over 15 years of leadership experience, particularly in complex industries. Join us to architect a transformative future focused on delivering value to customers. J-18808-Ljbffr