Customer Account Specialist

Job Title Responsibilities: Should be a proactive team player with sharp attention to detail and analytical skills, taking initiative to address and resolve issues. High level of computer transactions daily, administering 200+ orders at any given time Proven ability to maintain accuracy in a dynamic environment Customer interaction management, both internal and external Administering commercial and/or military repair orders; included by not limited to acknowledging, quoting, exchanging, and invoicing customer orders Managing, interpreting, and executing customer contractual requirements Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties Determining validity and disposition of warranty claims Adhering to Global Trade compliance regulations Preferred: SAP proficient MRO Customer Account Management US Government Repair Contract Administration FAR's and DFAR's CAV PIEE Education: Bachelors We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.