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Scheduling Assistant - Pharmacy Medical Office
Phoenix, AZMarch 25th, 2026
Job Description
Nationally recognized leader in pharmacy and infusion is hiring experienced Scheduling Assistants starting immediately! This is an onsite position in ONSITE in Phoenix, AZ 85054.Potential to become HYBRID after temp to hire conversion! $22/hr | 8am to 4:30pm Monday - Friday Schedule Responsibilities:Schedule patient appointments for lab testing, health visits, and infusion and injection treatmentsProvide accurate appointment information and assist with reschedulingAssist with cancellation management and urgent rescheduling needsContact physician offices to request missing clinical notes, lab results, or prescription refillsInform patients of insurance coverage details, out-of-pocket expenses, and secure financial assistanceEnroll eligible patients in copay assistance programs and research other available financial support resourcesQualifications:High school diploma or equivalent1 year experience in contact center environment2 years of experience in a medical office or specialty pharmacyKnowledge of insurance benefits, prior authorization, and copay assistance program processesExcellent organizational, time management, and multitasking skillsStrong verbal and written communication skills, and problem-solving ability
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