Director, Solutions Strategy & ROI Lead

A leading customer experience management firm is seeking a Director, Solutions to oversee strategic initiatives for their Co-Pilot platform. The role focuses on enhancing user adoption and driving key outcomes, while ensuring effective collaboration among teams. Candidates should possess over 5 years of contact center leadership experience, particularly in driving adoption for technology platforms. Strong communication and analytical skills are essential, along with a proven track record of building relationships with stakeholders. J-18808-Ljbffr