Creative Operations Lead, New Business

Who We AreAt TRADEMARK, we transform bold ideas into jaw-dropping experiences. As a global corporate event production agency, we collaborate with leading brands across technology, entertainment, and beyond to design events that captivate and inspire. From large-scale conferences to intimate brand activations, we deliver the extraordinary.With over 25 years of experience, TRADEMARK has partnered with industry leaders such as Adobe, Slack, Pfizer, Clay, and Lucasfilm to engage the most discerning audiences. We balance big-picture strategy with flawless execution, drawing on insider expertise from the brands we serve and a deep understanding of what excellence looks like in the real world.TRADEMARK upholds sustainability, diversity, equity, and inclusion across all regions where we operate, ensuring our solutions are mindful of social impact at every stage of the process.The RoleTRADEMARK is seeking a Creative Operations Lead to drive the creative execution and operational delivery of new business proposals, RFP responses, and pitch materials.This role is the operational backbone of the bidding process, working closely with the Creative Director, VP of Growth, executive leadership, producers, and designers to ensure proposal workstreams are structured, resourced, and delivered on time.You will establish project plans for each opportunity, coordinate creative resources, and drive timelines across all proposal deliverables. Acting as the central orchestrator of the creative process, you will ensure the right people are engaged, workstreams stay aligned, and creative output meets the highest standards.This role requires a rare combination of project management rigor and design fluency. You understand how creative teams work, what designers need to succeed, and how to guide visual work with credibility and clarity.This role begins as a contract engagement with the intention of evolving into a full-time position as the partnership and business needs grow.What You'll DoLead Creative Operations for RFPs and ProposalsServe as the operational lead across all new business proposals and RFP responsesPartner with the Creative Director, VP of Growth, and producers to establish project plans for each opportunityDrive timelines, milestones, and deliverables across creative workstreamsMaintain visibility into all active bids and ensure deadlines are met without compromising creative qualityAct as the central coordinator between Business Development, Creative, and Production teamsBuild Structure Around the Creative ProcessEstablish and manage proposal infrastructure, including Slack channels, Google Drive folders, and Coda workspacesCreate clear systems for organizing assets, references, timelines, and deliverablesProvide structure and clarity that allows creative teams to work efficiently and without frictionMaintain documentation and continuity across proposal phasesCoordinate Creative ResourcesCoordinate internal designers and external freelance creative partnersEnsure creatives receive clear briefs, direction, and contextual informationIdentify resource gaps early and help secure appropriate creative supportRemove blockers and maintain forward momentum across workstreamsDrive Delivery and Maintain QualityTrack and drive the delivery of creative assets, including pitch decks, mood boards, visual concepts, and supporting materialsReview creative output to ensure alignment with proposal goals and TRADEMARK's standardsSupport quality control across creative deliverables to ensure accuracy, polish, and consistencyHelp refine and strengthen visual storytelling across proposal materialsContribute as a Design-Fluent PartnerProvide hands-on design support when needed, particularly for presentation design and proposal layoutsSupport refinement and production of pitch decks and visual assetsEnsure visual consistency and polish across all deliverablesAct as a design-fluent partner who can effectively guide and support creative teamsWhat You Bring7+ years of experience in design operations, creative project management, or design leadership rolesAgency, experiential, or creative studio background strongly preferredProven experience supporting RFPs, proposals, or new business pitchesStrong project management skills with the ability to manage multiple concurrent workstreamsHands-on design experience and strong visual sensibilityDeep understanding of creative workflows and design processesSkilled in Adobe Creative Suite; familiarity with 3D workflows or motion tools is a plusExceptional organizational skills and attention to detailAbility to communicate effectively with designers, creative directors, and business stakeholdersComfort operating in fast-paced, deadline-driven environmentsSuccess in This RoleSuccess in this role means bringing structure, clarity, and operational excellence to TRADEMARK's proposal and RFP process.You will:Establish clear project plans and timelines for new business opportunitiesEnsure creative teams are resourced, aligned, and set up for successDrive the delivery of high-quality proposal materials on timeStrengthen the visual quality and storytelling of proposal decksHelp TRADEMARK present compelling, visually exceptional proposals that win new businessCompensationThis role is structured as a contract-to-hire opportunity, beginning as a project-based contract engagement paid through payroll.The anticipated salary range for the full-time role is $140,000–$190,000 annually, depending on experience, portfolio, and scope of work.Hourly compensation during the contract phase will be set based on experience and aligned with the full-time salary range.Equal Opportunity EmployerTRADEMARK is proud to be a minority-owned, woman-owned company and an equal opportunity employer committed to building a diverse and inclusive workplace. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, citizenship status, age, disability, veteran status, or any other status protected under applicable federal, state, or local law.We are committed to maintaining a workplace free from discrimination and harassment. This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, compensation, training, and advancement.