IT Manager

IT Manager (Hands-On) We're looking for a hands-on IT Manager to oversee day-to-day technology operations across a multi-site environment. This role is responsible for maintaining stability, supporting users, and keeping systems running smoothly during a period of transition. Key Responsibilities Manage daily IT operations and support across multiple locations Provide hands-on support for infrastructure, endpoints, networks, and business applications Troubleshoot technical issues and manage escalations Support user access, system performance, and application functionality Coordinate with internal teams and vendors Ensure consistent support and service delivery across sites Communicate effectively with both technical and non-technical stakeholders Qualifications 7+ years of experience in IT operations, infrastructure, or support Prior experience in a hands-on IT leadership role Strong experience with Microsoft 365, networking, endpoints, and user support Experience in fast-paced environments with shifting priorities Strong communication and problem-solving skills Comfortable working onsite with occasional travel What This Role Offers High-impact role with broad ownership across IT operations Opportunity to step into a key position and drive stability and improvements Exposure to leadership and cross-functional teams Job Type & Location Contract to Hire position based out of Aurora, IL. Pay & Benefits Pay range: $65.00 - $80.00/hr. Medical, dental & vision Critical Illness, Accident, and Hospital coverage 401(k) Retirement Plan – pre-tax and Roth post-tax contributions available Life Insurance (voluntary life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, vacation or sick leave) Work Environment Primarily onsite, collaborative, and fast-paced, with some flexibility as needed. Application Deadline This position is anticipated to close on Jun 24, 2026. Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. The company also complies with the San Francisco Fair Chance Ordinance, the Massachusetts Lie Detector law, and may use artificial intelligence in the hiring process. The company does not require or administer lie detector tests. J-18808-Ljbffr