Clerical Support Associate - Ford of Boerne Service Department

Clerical Support AssociateFord of Boerne – Service DepartmentPay: $16/hourSchedule: Monday–Friday, 9:00 AM – 6:00 PMRotational Saturdays: 7:00 AM – 3:00 PMPosition SummaryThe Clerical Support Associate plays a critical role in supporting the service department’s daily operations. This position ensures accuracy in recordkeeping, provides administrative support, and delivers a high-level guest experience.Key ResponsibilitiesAdministrative & RecordkeepingScan, organize, and file all warranty and customer-pay repair orders from the previous dayMaintain and organize service department archivesComplete all service-related email follow-ups in a timely and professional mannerOperations & CoordinationManage the service department shuttle schedule and logisticsCheck loaner vehicles in and out with proper documentationMaintain inventory of the service coffee station and break roomFinancial ResponsibilitiesManage daily cash drawer with accuracyPrepare and complete daily depositsPhone & Scheduling SupportAssist with inbound calls as neededSupport appointment scheduling and modificationsProvide coverage for BDC agents during absencesQualificationsStrong organizational and multitasking skillsExcellent communication and customer service abilitiesBasic computer proficiency (email, scheduling systems, document management)High attention to detail and accuracyAbility to work in a fast-paced environmentTraits for SuccessPositive, team-oriented attitudeProfessional appearance and demeanorSelf-motivated with strong accountabilityWillingness to support multiple areas as business needs evolveIf you want, I can tighten this further for Indeed/ZipRecruiter SEO or add a recruiting hook to improve applicant flow.