Lead Sales Worker

Goodwill Industries of Hawaii, Inc.Job Title: Lead Sales WorkerAt Goodwill, we do more than provide jobs - we create pathways to opportunity and dignity through the power of work. Our mission-driven culture sets us apart, and every role directly supports individuals in achieving self-sufficiency and success. When you join Goodwill, you're not just building a career - you're changing lives.So, join the Goodwill Hawaii family and help strengthen our community, one job at a time!SUMMARYThe Lead Sales Worker assists Retail Store Manager oversee employees and run daily store operations. The Lead Sales Worker ensures the sales floor is well-organized, customers receive excellent service, and team members are supported in achieving performance expectations. The Lead Sales Worker is responsible for meeting/exceeding sales quotas and goals by performing the following duties:ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.Assigns duties, schedules shifts and breaks, and ensures adequate floor coverageTrains and supervises staff on store policies and job dutiesOrders and inspects merchandise, supplies, and equipmentTracks deliveries, check for accuracy and reports discrepanciesPrepare sales and inventory reportsEnsure accuracy in sales and cash handlingHandles customer complaints, returns and service issues professionallyAssist staff with complex sales and customer service tasksMeets or exceeds sales goals my managing daily store operationsMaintain regular communication with store leadershipSupports donation and production operations as neededMaintains a safe work environmentOther duties as assignedPHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Employees are regularly required to:stand; walk; use hands to finger, handle, or feel;reach with hands and arms; and talk or hear.frequently lift and/or move up to 25 poundsoccasionally maneuver wheeled containers weighing up to 300 poundsWORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly exposed to outside weather conditions and extreme heat.