Senior Account Executive (SaaS Customer Experience) - USA - Remote
About the RoleWe're looking for a top performing,quota crushing Account Executive to drive net new logo client sales. We are a highgrowth Customer Experience SaaS platform company with a raving fan customerbase.This is a true sales hunter role and idealfor someone who thrives on building pipeline, owning complex sales cycles, andwinning strategic deals. You will be responsible for the full sales lifecycle, fromoutbound prospecting through negotiating and closing net new client contracts.Bringing a disciplined, metrics-driven sales approach grounded in the MEDDICframework.What You'll DoOwn the Full Sales Cycle: Outbound Prospecting → Discovery → Demo→ Value Prop Building → Negotiating → ClosingConsistently generate a HighQuality, Diversified Sales Pipeline through strategic outbound effortsand creative prospectingLead a High Quality Discoveryprocess with customers that uncovers pain, quantifies impact, and alignsto business outcomesApply the MEDDIC frameworkrigorously to qualify and advance sales opportunitiesBuild compelling, tailored ValuePropositions tied to measurable ROI and customer outcomes that justifytheir investment in our Customer Experience solutionDeliver Impactful Product Demonstrationsthat connect capabilities to real customer challenges and desired businessoutcomesNavigate complex buyingcommittees and engage with multi-threaded stakeholdersAccurately forecast sales pipelineand revenue with strong deal hygieneNegotiate and close contractswhile protecting pricing integrity and valuePartner cross functionally withmarketing, product, and customer success to drive deal successWhat "Great" LooksLikeYou don't wait for pipeline. You create it via a Distinct Biasfor sales activity.You run discovery that customers say is "better than our internalconversations"You can clearly articulate EconomicImpact and ROI in every dealYou have strong command of DecisionProcess, Decision Criteria, and ChampionsYou maintain High Win Ratesvia disciplined qualification. Not by chasing every dealYou're known for Closing Complex,Multi-Stakeholder SaaS Solution DealsRequired Experience5+ years of successful sales experience in B2B SaaS Sales,preferably in Customer Experience, CX, or adjacent categoriesProven track record of exceedingquota in a net new logo, hunter roleDeep expertise in the MEDDIC(or MEDDPICC) framework and consistent application in live dealsExperience selling into Mid-Marketand/or Enterprise OrganizationsStrong outbound prospectingskills (cold calling, email, social selling)Demonstrated ability to run a structured,high-impact discovery processExcellent storytelling and valuebased selling capabilitiesExperience managing 2-3 monthand 6–9 month Complex B2B Sales CyclesCore CompetenciesPipeline generation & territory ownershipExecutive-level communicationBusiness case & ROIdevelopmentObjection handling &negotiationDeal strategy &multi-threadingForecast accuracy & CRMdisciplineWhy Join UsHigh impact role with direct influence on company growthStrong product market fit in a mission critical category (CustomerExperience)Performance driven culture with toptier earning potentialOpportunity to work alongside eliteand innovative Customer Experience leadershipCompensationCompetitive base + uncapped commissionAccelerators for overperformanceEquity participation (where applicable)If you're a consistent high performing MEDDIC-driven seller who thrivesin hunting and closing net new logo client deals, this is the sales opportunityof a lifetime to earn more commissions than you ever have before. This salesterritory and opportunity is huge and untapped!