Credit and Collections Manager

Who Our Client Is Our client is a growing organization focused on operational excellence, financial discipline, and strong customer relationships. They value professionals who bring sound judgment, attention to detail, and a collaborative mindset to complex financial operations. What Our Client Needs Our client is seeking a Credit and AR Manager to oversee the full credit and accounts receivable lifecycle for new and existing customers. This role is responsible for credit evaluation, AR health monitoring, policy enforcement, and cross-functional coordination to support cash flow and minimize risk exposure. Who You Are You are analytical, organized, and confident making risk-based decisions in a fast-paced environment. You balance strong financial discipline with practical business judgment and communicate effectively across teams. You are comfortable managing competing priorities while maintaining accuracy, consistency, and accountability. What You'll Do Lead credit evaluation, onboarding, and account management activities across the customer portfolio.Evaluate new customer credit applications prior to first shipmentAnalyze financial statements, trade references, and commercial credit reportsEstablish credit limits and payment terms aligned with risk profilesMaintain complete and accurate customer credit documentationSet up customer accounts in NetSuite with appropriate structures and termsProduce AR reporting packages and weekly collections forecastsMonitor AR aging trends and identify early warning signs of payment riskManage dunning and collections processes to maintain payment complianceMaintain watchlists and action plans for at-risk customer accountsConduct quarterly account reviews for key customersLead periodic credit audit initiatives across the customer portfolioReview and validate customer credit limits, terms, and ERP account structuresIdentify and resolve ERP data integrity issuesPrepare audit findings and recommendations for leadership reviewMaintain and update company credit policies and approval processesDevelop standard credit evaluation templates and documentation proceduresTrain internal teams on credit policies and escalation protocolsPartner with Finance, Customer Care, Sales, and Legal on customer account mattersProvide credit and AR data support for financial close and reserve calculations This role works closely with Finance, Customer Care, Sales, and Legal teams. Candidates must be able to maintain strong collaborative relationships while enforcing credit standards and escalating risk concerns appropriately. What You'll Need5+ years of experience in B2B credit, accounts receivable, or commercial financeBachelor's degree in Accounting, Finance, or related fieldStrong credit analysis and risk assessment experienceExperience developing and improving financial processesAdvanced Excel and data analysis skillsExperience working with ERP systems, preferably NetSuiteExcellent written and verbal communication skillsStrong organizational and documentation abilitiesAbility to work cross-functionally with Finance and Customer Service teams What They OfferCompetitive salary and benefits packageProfessional development and career growth opportunitiesCollaborative and innovative work environmentComprehensive medical, dental, and vision coverage401(k) retirement savings plan with company matchPaid time off and company holidays Equal Opportunity Statement Our client believes that diversity fuels innovation, strengthens teams, and drives success. They are committed to fostering a workplace where every individual-regardless of background-feels valued, respected, and empowered to thrive. Discrimination or harassment of any kind is strictly prohibited. Our client does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by applicable laws. Their commitment extends beyond compliance; they actively cultivate an inclusive culture where diverse perspectives are welcomed, and every employee has an equal opportunity to contribute and succeed.