Field Service Technician

The Field Service Technician role is a traveling role and provides both mechanical and electrical support both at our Robotics facility as well as at our client facilities. Field Service Technicians use a variety of tools and skills to provide customer support and ensure client satisfaction.Job FunctionsUnderstanding of Relay Logic Relay logic, Frequency Drives, Photocells, Proximity switches, high and low voltage systems, 1 & 3 phase electric circuits,PLC Programming; Computer/PLC, HMI, Robotic checkout and startupPeripheral equipment interface (Scales, printers, etc.)Assist with commissioning of robotic products, both internal and external customer sitesWork with site manager role and supervision of sub-contractors at external customer sitesConduct training for external customersProvide customer service support for internal and external customers in a timely mannerReceives assignments for location/customer from management, responsible for execution of solutions independently, following company standardsClose coordination with Service & Project Manager as applicable.Starting up and troubleshooting of equipmentAssistance with and final check of equipment layouts in preparation for installationProviding feedback on project successes and challenges to be incorporated into the Project Manager's Lessons Learned documentReview control schematicsProduct Testing that may require lifting. These items may weigh up to and including 50 pounds.Occasional service visits will be required for a warranty issue, or for scheduled serviceSite visits (other than emergency service) to be scheduled well in advance and goals for each trip discussed with Service ManagerTravel Requirements60-80% overnight travel (Travel expenses paid by Toyota Automated Logistics)Preferred Skills And Required Qualifications2-year degree from technical school and 6+’ experience within a Service Tech roleSkilled in mechanical, electrical, pneumatic and PLC troubleshooting.Strong knowledge of VFD (variable frequency drive) applications.Strong interpersonal skills required.Literate with MS Office software suite and Internet/e-mail.Material Handling, Robotics, Manufacturing or Packaging background required.Strong technical aptitude and extensive knowledge of equipment operation and maintenance. Experience in industrial robotic applications and conveying in the packaging field (palletizers/packers) preferred.Solid understanding of application of contemporary industrial control systems. Strong demonstrated sense of customer service.Must be eligible to work in the USA long term without sponsorship.Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls.To learn more about us, click the following link - https://www.youtube.com/watch?v=PFKuN5mUw_8About Toyota Automated LogisticsToyota Automated Logistics is your global partner for integrated warehouse automation. Our team combines the talents of Bastian Solutions, Vanderlande’s warehousing business and viastore under one brand to deliver scalable systems, intelligent software and life-cycle services.In addition to exciting work at a growing company, we offer the following benefits:Health, Dental, and Vision Insurance401(k) Retirement Plan with a company matchVacation / Holiday PayPaid Volunteer time offTuition ReimbursementProfessional Associations, Conferences and SubscriptionsCompany Meetings & EventsToyota Automated Logistics does not work with outside recruiting agencies. No solicitation phone calls please.