Patient Service Representative

Medical Office Assistant $500 Sign On BonusA non-exempt medical office position responsible for front office processes in the physician practice.Responsibilities Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary.Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.Assists in checking out patients and assists them with referral processing and scheduling processCollects co-pays and posts charges.Charge entry and patient balance processing.Distributes information to patients regarding office policies, procedures, information about the practice, etc.Explain and enroll patients in the patient portal.Qualifications Education: High school diploma/GED required with completion medical office assistant program preferred.Certification: Prefer healthcare management/administration certification.Experience: Two years of customer service experience, preferably in a medical office setting.Sign on bonus is for new hires only!About Us Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:Medical, dental, vision, and life insurance401(k) retirement savings plan with employer matchGenerous paid time offCareer development and continuing education opportunitiesHealth savings accounts, healthcare & dependent flexible spending accountsEmployee Assistance program, Employee discount programVoluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insuranceNote: Eligibility for benefits may vary by location and is determined by employment statusAbout the Team Our mission at Baptist Medical Network within the Baptist Health System is to be the premier healthcare organization in South Texas by providing high-quality, compassionate care that exceeds our communitys expectations. Our footprint spans across 12 counties with diverse multi-specialty providers who are dedicated to using their expertise and talents to strengthen our growing partnership within the surrounding communities.Job Info Job Identification 2603006892Job Category Administrative FunctionsPosting Date 03/24/2026, 06:57 PMDegree Level High School Diploma/GED (11 years)Job Schedule Full timeJob Shift DayLocations Saint Luke's Hospital (On-site)Assignment Category Full Time