Retail Fabric Sales Associate

Job DescriptionThe Retail Fabric Sales Associate is responsible for connecting customers with the appropriate fabric(s) for their personal and/or professional projects. The ideal candidate will already have some working knowledge of textiles through previous experience in sewing, design, or costume work. Fashion design experience specifically is a plus but not required.Overall candidates should have a strong demonstrated background in customer service and a willingness to learn from coworkers on the job. The right candidate will also be able to lift and move fabric bolts 10 lbs or more in weight.Associates who meet and surpass monthly quotas earn commission from their sales.Primary ResponsibilitiesAccurately assess customer fabric needs and direct them to a variety of potential solutionsCollaborate with other sales associates, office staff and staff at other Mood locations to fulfill customer needsStrive to meet and exceed monthly sales goals to earn commissionAssist all staff in correctly shelving fabric by fiber and weaveMaintain clean and orderly displays of fabric as housed in walls throughout the storeEngage with customers over the phone and via email to process ordersBuild long-term relationships with customers seeking consistent textile suppliersRequirementsFabric experience of some kindDemonstrated strengths in customer-facing rolesProficiency in EnglishProficiency in Spanish and/or other languages a plusExcellent communication and interpersonal skills