Automotive Consultant

Company Description Certified Used Cars by Pollard is located in Lubbock, Texas, in the United States. The company is committed to providing high-quality, certified pre-owned vehicles to customers. Known for its trustworthy and customer-focused approach, Certified Used Cars by Pollard has built a reputation for delivering an exceptional car-buying experience. The company emphasizes integrity, quality, and professionalism in all its interactions. Role Description This is a full-time, on-site role for an Automotive Consultant located in Lubbock, TX. The Automotive Consultant will assist customers in finding the right vehicle based on their needs and preferences, ensure high levels of customer satisfaction, provide expert consulting on automotive options, and deliver an exceptional experience throughout the car-buying process. Other daily responsibilities include maintaining a deep understanding of inventory, addressing customer inquiries, and facilitating test drives and purchase processes. Qualifications Strong skills in Customer Satisfaction and a proven ability to provide an exceptional customer experienceExcellent Communication and Customer Service skills, with a customer-first approachExperience in Consulting to understand and address customer needs effectivelyFamiliarity with Automotive products, services, and trendsHigh level of professionalism and ability to work collaboratively in a team-oriented, on-site environmentProblem-solving skills and the ability to work efficiently in a fast-paced settingValid driver’s license and a clean driving record required