Professional Services Consultant - Data Security

Overview As a Professional Services Consultant, you lead implementations and advisory engagements for Proofpoint Data Security products, shaping how clients identify, protect and monitor critical data and people. You work cross-functionally to design programs, deliver strategic solutions, and guide top accounts through complex deployments. You’ll develop new services and handle escalations, translating business needs into technical requirements. This high-visibility role combines client service with technical consulting to reduce risk and enable secure operations. Compensation / BenefitsCompetitive compensationComprehensive benefitsFlexible work environmentWellbeing daysVolunteer daysWork from Anywhere option ResponsibilitiesScope engagements by gathering business and functional requirements and recommending improvements to Proofpoint technologiesDesign strategic program solutions for data and people protection, monitoring, and managementCollaborate with Professional Services, Support, Engineering, Product, and Sales to address customer needs and manage escalationsLead client communications via conference calls, workshops, briefings, and reviewsTranslate business needs for non-technical stakeholders into technical requirements for data security programsSupport customer escalations and contribute to service delivery improvements for top accounts Key requirements4+ years in a customer-facing role4+ years in IT consulting or related fieldsFamiliarity with Data Security concepts (Insider Threat, Endpoint, Cloud Security, DSPM, Identity Threat Detection)Clear and effective written and verbal communicationStrong organizational skills and attention to detailProven ability to manage multiple tasks and deliver resultsEnglish proficiency in technical and non-technical contextsExcellent communication and presentation skillsCustomer-focused and service-orientedCollaborative and cross-functional collaborationData Security Posture Management (DSPM)Insider Threat Management (ITM)Endpoint Security